Customer Success Insights - Warren, Michigan, United States of America
23 hours ago

Job summary
The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services.
- Build, maintain, and enhance production dashboards and topic models using Qualtrics XM Discover and Qualtrics Engage
- Analyze structured and unstructured VOC and interaction data to uncover trends, themes, and emerging insights
Job description
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