No more applications are being accepted for this job
- Assist patients with intake processes including copying required documents
- Answer phones and schedule appointments
- Obtain accurate and updated patient information, such as name, address, insurance information and c ollect co-payments, co-insurance and deductibles and issues receipts
- Manage medical records (maintains, files / scans, prepares for schedule)
- Ensure all correspondence is scanned and/or filed in timely manner
- Process requests for medical records release and maintain appropriate logs
- Greet patients as they arrive and manages 20-minute wait time
- Patient Checkout
- Manage cashier box and daily deposits according to company policies
- All other duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- High School Diploma/GED (or higher)
- 6+ months of experience in customer service or healthcare
- Ability to commute to the office location
- Experience using NextGen EMR, Microsoft Outlook and clinical databases
- Previous experience in medical office
- Solid understanding of medical terminology
patient service representative - Lafayette, IN , USA, United States - landmark health
Description
At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an essential differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of A.H.N. supports work-life flexibility for providers and places a high value on their physical, emotional, financial, and other aspects of well-being.Specialty: Primary Care
Schedule: Monday - Friday, between the hours of 8:00AM - 5:00PM
Location: 3743 Landmark Dr. Ste 200, Lafayette IN 47905
Primary Responsibilities:
Required Qualifications:
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED