- Cultivating a vibrant, positive atmosphere that keeps guests coming back for more.
- Leading a diverse team of 10-25 dedicated individuals to deliver exceptional service.
- Setting the gold standard by ensuring all procedures are flawlessly executed.
- Championing our commitment to outstanding customer service, both personally and through your team.
- Exercising an entrepreneurial spirit, taking ownership of challenges and opportunities alike.
- Collaborating closely with the Management Team to drive success.
- Empowering team members through mentorship and training.
- Managing day-to-day operations, from scheduling to conflict resolution, with finesse and efficiency.
- Embracing the role of brand ambassador, enthusiastically sharing our offerings with every guest.
- Ensuring our facility is always in top-notch condition, from cleanliness to safety compliance.
- Keeping a sharp eye on inventory and finances to support smooth operations.
- Seamlessly transitioning between managerial duties and hands-on customer interactions.
- Competitive compensation ranging from $18.00 to $22.00 per hour.
- Full-time hours averaging 40-45 per week.
- Flexible schedule with Wednesdays through Sundays as the primary working days.
- 6 months of experience mastering the Expedition Guide role through our internal training program.
- Demonstrated leadership prowess, ideally with 3-4 years in a guest-facing role.
- Availability for evening, weekend, and holiday shifts.
- A genuine passion for serving others and fostering memorable experiences.
- Agility, humility, and a hunger for learning.
- Strong decision-making and problem-solving abilities.
- Basic computer proficiency and exceptional communication skills.
- Ability to multitask with grace under pressure.
- A positive influence on those around you, embodying our mission and values.
- Cool-headedness in high-stress situations.
- A knack for onboarding and training new team members.
- Stellar public relations skills to engage and delight our diverse clientele.
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Store Manager at - King of Prussia, United States - Expedition Escape, LLC
2 weeks ago
Description
Job Description
Job DescriptionPosition: Customer Experience Manager (Full-Time)
Position Description: Are you ready to lead a dynamic team and shape unforgettable experiences for our guests? As a Customer Experience Manager at Expedition Escape, you'll play a pivotal role in upholding our standards of excellence and fostering a culture of hospitality. We're seeking quick learners with a keen eye for detail and a passion for customer service. If you thrive in a fast-paced environment and love connecting with people, this is the role for you.
How You'll Make Magic Happen:
Expected Perks and Hours:
Job Requirements:
Join us in creating moments of wonder and adventure for our guests, while building a fulfilling career in hospitality management. Apply today and embark on an exciting journey with Expedition Escape
Available shifts and compensation: Available shifts all days except Mondays and Tuesdays. Compensation is $ $22.00/hour.
About Expedition Escape: We are the Greater Philadelphia area's only Escape Room facility that offers only private reservations That's right You'll never be locked in a room with any strangers in our escape rooms, only your group and the people you know Learn more about us at
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