- Serve as the subject matter expert for SolarWinds observability solutions, providing guidance and expertise to internal teams and clients.
- Good hands-on experience in remediating Vulnerabilities in SolarWinds platform.
- Good knowledge and implementation skills in SolarWinds product upgrade.
- Deploy, configure, and maintain SolarWinds observability solutions such as App Optics, Loggly, and Pingdom.
- Monitor and analyze application and infrastructure performance metrics, logs, and synthetic transactions to identify trends and potential issues.
- Design and implement custom dashboards, alerts, and reports within SolarWinds observability platforms to provide actionable insights to stakeholders.
- Collaborate with development and operations teams to optimize application performance, troubleshoot issues, and implement performance improvements.
- Stay updated on the latest trends and best practices in observability and performance monitoring.
- Proven experience as a SolarWinds observability specialist or similar role, with at least 5+ years of hands-on experience.
- In-depth knowledge of SolarWinds observability products such as App Optics, Loggly, and Pingdom.
- Strong understanding of application performance monitoring (APM), log management, and synthetic monitoring concepts.
- Proficiency in scripting languages such as Python, JavaScript, or PowerShell for automation tasks and data analysis.
- Experience with cloud platforms such as AWS, Azure, or GCP, and familiarity with containerization technologies (e.g., Docker, Kubernetes).
- Excellent troubleshooting skills and the ability to analyze complex technical issues.
- Relevant certifications such as SolarWinds Certified Professional (SCP) or equivalent are a plus.
- Strong communication skills with the ability to collaborate effectively with technical and non-technical stakeholders.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Attention to detail and a commitment to delivering high-quality results.