Payroll/HR Operations Specialist - Phoenix, United States - Viva Usa, Inc.

Description

Title:
Payroll/HR Operations Specialist


Description:
Payroll Specialist


GENERAL FUNCTION

As part of the HR Operations Team, the Specialist-Payroll function processes payroll in a high volume Multi EIN and Multi-State environment for North America operations.

The processing of payroll includes auditing, issue resolution and reconciliations to ensure accurate and timely payrolls.

Acts as front line support for incoming inquiries related to associates' pay and provides exceptional customer service and problem resolution.

Maintains a strict confidentiality of information at all times.


MAJOR DUTIES AND RESPONSIBILITIES
Responsible for processing, balancing, and transmitting payrolls to and from ADP payroll to ensure completeness of the payroll process forweekly, bi-weekly and monthly disbursement of multi-state and multi-country (US & Canada) payroll for 40,000 employees consistent with federal and state wage and hour laws
Processing that includes, but not limited to, new hires, STD, wage assignments, relocation, espatriate compensation, additional pays, bonus and commissions, direct deposit and paycards, and terminations final pay
Ensure automated timekeeping hours file is processed and balanced
Calculates and creates out of sequence pay entries for corrections
Ensure processing of tax and GL processes for accurate reporting to ADP and Accounting and troubleshoots errors for resolution
Frequently interacts with various departments
Assist with various payroll, tax, and benefit reconciliations and audits
Creates, tracks and works to resolve service requests with 3rd party payroll provider
Support direct training needs for incoming payroll staff
Identifies critical pay incoming tickets to determine need for On Demand paycards/checks and processes emergency pays.
Addresses incoming inquiries from tickets system, internal employees, stakeholders, or regulatory agencies and escalates internally
Stays informed of all payroll and HR policies and procedures
Adheres to applicable state, local and federal laws, rules, and regulations
Follow prescribed procedures and workflow
Run employee pay detail reports as needed for HR, Legal, Compliance requests
Provide excellent customer service to employees, coworkers
General clerical duties for review of incoming mail related to payroll


BASIC QUALIFICATIONS
Associates degree in Human Resources or equivalent combination of education and experience required
3+ years Payroll experience required
Previous experience with reporting, data analysis or payroll reconciliations
Solid understanding of payroll effects to payroll tax and accounting
Ability to create and modify reports using Globalview reports
Multi-state payroll processing experience in a fast paced/large volume environment
Proficiency using Microsoft Excel, Word at advanced level
Self-motivated, resourceful, takes initiative, analytical, with strong attention to detail
Trustworthiness with confidential information
Positive attitude and a team player
Willingness to accept and drive change

Must be confident with engaging in a variety of different communicative modes and understanding others through strong active listening skills.

PREFERRED QUALIFICATIONS
Bachelor's degree or equivalent experience
5+ years Payroll experience preferred, ideally utilizing ADP's GlobalView system.
American Payroll Association (APA) CPP or FPC certification
Canadian payroll experience
Wage garnishment processing MUST HAVE ADP GLOBALVIEW PAYROLL


Note:
Work hours: 9-5 PM

Candidates with adp globalview / garnishments and canada payroll must be able to work onsite 5 days a week and all candidates must have adp globalview payroll experience

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