Lead Product Manager - Des Moines, United States - Wells Fargo

Description

Lead Product Manager - Retail Services SDK/API

Location:
Charlotte, North Carolina, Des Moines, Iowa


Job ID R

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.


About this role:

Wells Fargo is seeking Lead Product Manager - Retail Services SDK/AP in Cards, Retail and Merchant Services as part of Consumer Lending.

Learn more about the career areas and lines of business at

.

Digital Acquisition Capabilities within the Cards, Retail and Merchant Services group designs and develops the next generation of digital client experience and capabilities.

The Lead Product Manager will be responsible for the Application Programming Interfaces (API) and Software Development Kits (SDK) used by Retail Services (Private Label) clients to integrate our financing products within the clients consumer experiences.

This individual will be responsible for feature development and prioritization of product roadmap by working with technical delivery and support teams, business development and client relationship management teams.

Ability to balance between speed-to-market and feature development will be critical to the success of this position.


In this role, you will:** Lead complex initiatives including new products or enhancements

• Conduct market research and market results-oriented analysis for major global Treasury Management, Trade and Payment products and services
• Review and analyze complex major product lines and services
• Implement change delivery solutions for the portfolio's technology process work of low to moderate complexity
• Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
• Oversee risk management to meet deliverables and drive new initiatives
• Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
• Lead projects, teams, or serve as a mentor to less experienced staff

Required Qualifications, US:** 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:** Experience with delivering and managing customer facing web applications or capabilities

• Self-starter with ability to learn new technologies and business drivers
• Knowledge of Agile project/product management methodologies
• Customer facing experience to lead and facilitate critical product related discussions
• Ability to manage effectively in a matrixed organization
• Develop partnerships with many operational/functional areas
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to assess issues, make quick decisions, implement solutions, and influence change
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• Ability to influence and collaborate at all internal organizational levels
• Excellent verbal, written, and interpersonal communication skills
• Demonstrated understanding of web services, web applications and system integrations.
• Have a customer-centric approach to everything you do

Job Expectations:** Planning and defining requirements and functional specifications for API/SDK products and features

• Driving the delivery of key features in a timely manner to match client and business expectation.
• Working collaboratively with technical teams and business stakeholders while being a customer advocate
• Bridging the gap between technology teams and business stakeholders
• Defining the consumer experience, developing the product roadmaps, building the go-to-market strategy and identifying product success metrics
• Providing product subject matter expertise in working with internal and external partners to drive success of products and features, which includes assessing gaps, managing testing, and supporting client implementations
• Tracking and understanding industry, market, competitive, and technology trends related to integrating banking capabilities within external systems
• Seeking customer insights and identifying unmet customer needs related to integrating banking capabilities within external systems.
• Tracking and reporting on metrics related to successful use of the products.
• Establishing clear communication channels to keep internal and external stakeholders informed of product capabilities and updates

Job Expectations:** 800 Walnut Street, Des Moines IA 50309

• 401 S. Tryon Street, Charlotte NC 28202

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability,

or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
LocationEducation Level

#J-18808-Ljbffr