Manager Clinic Operations - Temple, United States - Baylor Scott & White Health

Description

Clinic Operations Manager coordinates day to day operations of the Occupational Medicine and Work-Related Injury clinic. Ensures quality patient care in accordance with local, state, and federal guidelines.

ESSENTIAL FUNCTIONS OF THE ROLE

Operational Oversite

• Plans and organizes daily activities to ensure efficient operations.
• Ensures appropriate staffing levels for adequate care onsite and remote services.
• Develops, reviews, and implements policies & procedures.
• Recruits, selects, trains, and manages staff.
• Works cross-departmentally with a wide range of stakeholders to ensure operations are aligned with goals.
• Approves and contributes to in-service education programs for team members.
• Submits invoices to accounts payable and coordinates accounts receivable management.
• Resolves operational issues to improve quality of care.
• Promotes programs and services to local businesses, physicians, and community groups.
• Investigates, resolves, and documents resolution of patient complaints.

KEY SUCCESS FACTORS

• Demonstrated leadership, communication, and critical thinking skills.
• Demonstrated effectiveness in growth and team development strategies.
• Demonstrated openness to change and ability to lead teams through transitions smoothly.
• Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization, and organizational skills.
• Able to travel as required.

BENEFITS

Our competitive benefits package includes the following.

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%.
• Tuition Reimbursement

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience