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Iowa City

    Restaurant General Manager - Iowa City, United States - Burger King

    Burger King
    Burger King Iowa City, United States

    4 weeks ago

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    Burger King background
    Full time
    Description

    The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members employees).

    Summary Of Responsibilities::

    • PROFITABILITY

    Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

    Reviews key P&L lines to increase profitability for the restaurant

    Drives sales through proactive guest service, people development & operations management

    • GUEST

    Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

    Manages the guest experience through operations and timely response to Guest issues

    Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

    Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

    • PEOPLE

    Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team

    On-boards new team members by training and guiding them through the certification process

    Inspires the restaurant team by effectively managing individual and team recognition programs

    Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance

    • OPERATIONS

    Manages restaurant labor using optimal Manager staffing and Team Member scheduling

    Enforces compliance with government regulations, employment laws, and BKC policies

    Ensures that restaurant upholds operational and brand standards

    *Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

    Qualifications And Skills::

    • Must be at least eighteen (18) years of age
    • High School Diploma or GED required, 2 years of college preferred
    • 1-2 years of previous restaurant management experience
    • Strong understanding of P&L management & drivers of restaurant profitability
    • Ability to prioritize own and others' work and time to meet deadlines and objectives
    • Demonstrated leadership skills
    • Demonstrated understanding of guest service principles
    • Available to work evenings, weekends, and holidays
    • Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant

    *BKC is an equal opportunity employer and we encourage all qualified applicants to apply

    This job is posted via Workstream

    Welcome to our application and on-boarding website We need more smiling faces to serve our guests and can accommodate all schedules because we serve our guests from 6 a.m. to 11 p.m. We will train you and in addition we offer competitive pay, hourly benefits and 401k participation.

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