Memory Care Coordinator - New Albany, United States - Trilogy Health Services

    Trilogy Health Services
    Trilogy Health Services New Albany, United States

    Found in: Talent US C2 - 2 weeks ago

    Default job background
    Full time
    Description

    JOIN TEAM TRILOGY

    The Legacy Lane Coordinator supports the day-to-day functions of the Legacy Lane with passion for providing care and education of dementia while adhering to current federal, state and local standards, guidelines and regulations that govern long-term care facilities.

    Duties and Responsibilities

  • Coordinates, with the direction of the Executive Director, the leadership team, responsibility and accountability of general daily operations of the Legacy Lane programs of the health campus
  • Manages all aspects, including monthly team education, of the Best Friends Forever (BFF) Program
  • Ensures Daily Rhythms activity programming is occurring per company standards
  • Maintains Department Leader Rounding binder and partners with Executive Director to ensure follow-up
  • Assists with maintaining appropriate resident population as outlined in the company's memory care move in/move out criteria
  • When possible, participates in all memory care Resident First Meetings/Service Plans and assists to guide resident family members through the campus' care continuum
  • Develops and maintains relationships with resident family members to ensure excellent customer service
  • Provides and reviews Family Orientation Guide with new family members
  • Maintains open communication with campus staffing coordinator to ensure consistent dementia staffing and support on the Legacy
  • Interviews potential Legacy team members to ensure candidates possess basic skills needed to work with residents with dementia
  • Maintains a dementia-safe environment through daily resident room and Lane rounds, management of noise and other environmental stimuli throughout the Lane
  • Oversees and regularly assists with meal service adhering to the company's Family Style Dining Standards
  • Leads efforts to educate campus staff and the community in dementia-related topics and acts as a campus "Dementia Champion"
  • Partners with marketing to ensure First Impression Standards are in place and ensures tour readiness on the Lane.
  • Follows all safety regulations, programs, policies and procedures
  • Minimal travel including overnight stays as necessary
  • WHAT WE'RE LOOKING FOR

    Qualifications:

  • High school diploma or equivalent.
  • Experience:

  • At least one year's dementia care experience in a healthcare, senior living industry, or long-term care environment preferred
  • Preferred background and experience in a social or recreational program within the last year
  • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products