Customer Support Specialist - Ontario - Uline

    Uline
    Uline Ontario

    2 days ago

    Description

    Bilingual Customer Support Specialist - Overnights

    You could be just the right applicant for this job Read all associated information and make sure to apply.

    Pay from $30 to $35 per hour with significant growth and earning potential

    Includes $4 Shift Differential

    California Branch

    4810 South Hellman Avenue, Ontario, CA 91762

    Fast, friendly and customer focused. As a Uline Overnight Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

    Full-Time Hours: Friday - Tuesday, 9 PM to 5:30 AM

    Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months)

    Why Customer Service at Uline?

    • Learn: In-depth training helps you sharpen communication and problem-solving skills.

    • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

    • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

    Position Responsibilities

    • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

    • Be a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.

    • Build business relationships with customers over phone, email and chat.

    • Understand customer needs and recommend Uline's best solutions.

    • Help customers navigate Uline's website and online ordering.

    Minimum Requirements

    • High school diploma or equivalent. Bachelor's degree preferred.

    • Excellent problem-solving, listening and communication skills.

    • Prior customer service experience is a plus, but if you are eager to learn, we will train you

    • Bilingual (English / Spanish) - fluent in both verbal and written forms.

    Benefits

    • Complete health insurance coverage and 401(k) with 6% employer match that starts day one

    • Multiple bonus programs.

    • Paid holidays and generous paid time off.

    • Tuition Assistance Program that covers professional continuing education.

    Employee Perks

    • Best-in-class, clean, modern facilities.

    • First-class fitness center and nearby walking path.

    About Uline

    Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

    Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

    EEO/AA Employer/Vet/Disabled

    #LI-JW2

    #LI-CA001

    (#IN-CACS)

    #ZR-CACS

    Our employees make the difference and we are committed to offering exceptional benefits and perks  Explore Uline. xhuatnn jobs to learn more


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