Team Leader - Town of Warrensburg
1 month ago
Job summary
As a Team Leader at H&R Block, you'll inspire people to make confident decisions about their lives, careers, and money. You'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.
+Responsibilities
- Partner with District General Manager to create and implement office-level growth plans
- Serve as point of contact for onsite escalated client service concerns
- Lead daily activities to ensure that all tax office associates work is completed according to deadlines
You will bring:
- ,Prior experience working in a customer service role
- Prior experience supervising or managing people
- Able to work independently with minimal supervision ,lithrough MS Office computer proficiency ,successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course*, Annual completion of continuing education ability t meet all other IRS and applicable state requirements ,passionate determined resilient with a customer-centric mindset Abel flexible work schedule flexibility in assignments based on business needs High school diploma / equivalent or higher
Job description
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