affordable housing compliance administrator - Hayward - HomeRise

Description

JOB DESCRIPTION

AFFORDABLE HOUSING COMPLIANCE ADMINISTRATOR | HOUSING OPERATIONS

Salary Range: $80,000-$90,000 per year

WHO WE ARE

HomeRise believes that home has the power to stabilize a person's life. Built on a simple but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we're building a new future for our neighborhoods and the city we love.

BENEFITS

HomeRise provides an excellent comprehensive benefits package including: 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance; FSA for childcare, medical and commuter expenses; a 403(b) retirement investment plan with employer match; Employee Assistance Program; paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off. We also include PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service); 14 paid holidays with one floating day for your birthday, and of course, sick time accrual. Other advantages of working for us are: Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, sabbatical leave after 5 years of service, and a 45-minute paid lunch period per shift.

POSITION OVERVIEW

The Affordable Housing Compliance Administrator is part of the Housing Operations team and is responsible for supporting compliance monitoring, regulatory adherence, and audit readiness across HomeRise's housing portfolio. This position is primarily focused on affordable housing compliance functions, including file audits, recertification monitoring, regulatory tracking, and preparation for internal and external audits and monitoring reviews.

The Compliance Administrator plays a critical role in ensuring HomeRise remains in compliance with federal, state, and local housing regulations, including HUD, TCAC, HCD, MOHCD, and SFHA requirements. This role supports the Director of Housing Operations by maintaining organized compliance systems, tracking regulatory requirements and deadlines, and coordinating documentation and follow-up related to compliance findings.

This position also serves as the 504 Coordinator, responsible for managing the administrative components of the Reasonable Accommodation process, including intake, documentation, tracking, and coordination in accordance with applicable regulations and HomeRise policy.

This position reports directly to the Director of Housing Operations and works closely with Housing Operations leadership, site teams, Asset Management, Resident Services, and external compliance partners to ensure consistent compliance practices and audit readiness across the portfolio.

ESSENTIAL FUNCTIONS

Compliance Monitoring & Audit Readiness

• Conduct and support ongoing file audits, recertification reviews, and eligibility documentation checks to ensure compliance with applicable regulatory requirements.
• Monitor compliance deadlines and requirements related to annual recertifications, interim certifications, subsidy administration, and occupancy restrictions.
• Maintain audit-ready compliance files, ensuring accurate, complete, and well-organized digital and physical records.
• Assist with preparation for internal and external audits, monitoring visits, and reviews, including document collection, response coordination, and follow-up on findings.
• Support preparation and submission of compliance reports required by government agencies, lenders, investors, and oversight entities.

Regulatory Tracking & Reporting

• Track and organize regulatory requirements and updates from HUD, TCAC, HCD, MOHCD, SFHA, and other applicable agencies.
• Maintain and update compliance reference materials, including regulatory matrices, unit designation summaries, restricted rent schedules, and project compliance documentation.
• Assist Housing Operations leadership with compliance reporting related to Gross Potential Rent, vacancies, desk audits, and other required submissions.

Recertification & Compliance Coordination

• Support recertification tracking and monitoring processes, including coordination with site teams to ensure timely and accurate completion.
• Provide follow-up and documentation support to resolve identified compliance gaps or deficiencies.
• Serve as an administrative liaison with external compliance partners (e.g., RightSource), ensuring timely communication, document routing, and tracking of assigned tasks.

504 (Reasonable Accommodation) Administrative Coordination

• Manage the intake, logging, tracking, and documentation of all 504 Reasonable Accommodation requests.
• Maintain secure, confidential 504 files in accordance with ADA, HUD, and HomeRise standards.
• Coordinate required notices, correspondence, meetings, and timelines related to accommodation requests, denials, and appeals.
• Maintain and update 504 dashboards, tracking tools, escalation logs, and cases-in-progress reports.
• Coordinate appeal hearings and ensure all required documentation, scheduling, and communications are completed accurately and timely.
• Serve as the central administrative resource for 504-related coordination across Housing Operations.

General Compliance and HOD Administration

• Draft and format compliance-related correspondence, regulatory reports, dashboards, trackers, and supporting documentation as directed.
• Provide direct administrative and operational support to the Director of Housing Operations (HOD), including maintaining compliance calendars, tracking regulatory deadlines, preparing compliance summaries, and organizing materials for audits, monitoring visits, and leadership review.
• Assist the HOD in preparing portfolio-level compliance reports, presentations, and status updates for executive leadership, Asset Management, and external oversight agencies.
• Maintain organized compliance filing systems, trackers, and dashboards to ensure the HOD has real-time visibility into recertifications, audit readiness, regulatory submissions, and corrective actions.
• Coordinate scheduling, document preparation, and follow-up for compliance-related meetings, audit preparation sessions, and regulatory reviews involving Housing Operations leadership.
• Support special compliance initiatives, system improvements, and strategic compliance projects as assigned by the HOD.
• Maintain strict confidentiality and exercise sound judgment when handling sensitive compliance, regulatory, and resident information.

QUALIFICATIONS

• Bachelor's degree in business, real estate, or related field preferred.
• Minimum of five (3-5) years' experience working with tax credit and/or affordable housing. Extensive operating knowledge.
• Experience working with complex financing and subsidy sources that are layered with competing occupancy and demographic restrictions.
• Must have exposure to supportive housing project debt structures and associated regulatory agreements.
• Proficiency with Microsoft Office related programs—specifically Word, Excel and Outlook.
• Able to exercise broad judgment in defining work objectives and determining methods and systems to meet objectives. Must be able to develop solutions to problems of unusual complexity, which require a high degree of creativity and innovation.
• An understanding, sensitivity and experience working in a supportive housing environment and with issues of homelessness and recovery issues.
• Valid phone number required.
• Valid and current California Driver's License.
• Advanced experience with Yardi property management software
• Certified Tax Credit Specialist (TCS) or similar certification (C3P, SHCM, HCCP, NPCC). Candidate must hold a current designation or possess the ability to obtain a current certification within six (6) months of hire.

POSITION DETAIL

• Location: San Francisco, CA
• Status: Full-Time / Non-Exempt
• Schedule: Monday through Friday 9 AM - 5 PM
• Reports to: Director of Housing Operations

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for long period, use hands to finger for computer keyboard input, handle or feel objects, tools, or controls, and reach with hands and arms.

The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy.