Arbitration Specialist - Murfreesboro

Job summary

Evaluate incoming cases from the BBB Auto line, regulatory agencies, attorneys, dealerships and consumers in reference to alleged Lemon Law and Breach of Warranty issues.

Responsibilities

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• Negotiates settlements and repurchases directly with consumers, dealers, third-party contacts and regional personnel through strong verbal and written communication.
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• Presents strong and compelling arguments at BBB Auto line arbitration hearings to represent and defend Nissan North America, Inc in lemon law and breach of warranty cases.
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• Schedules appointments between dealers, customers,            and factory representative regarding issue resolution            and arbitration avoidance..

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Job description

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