- Receive and review incoming RFIs from potential customers.
- Collaborate with sales, product management, and technical teams to gather necessary information for responses.
- Analyze customer requirements and tailor responses to address specific needs and concerns.
- Write clear, concise, and compelling responses to RFIs that effectively showcase the company's products/services.
- Ensure all responses are accurate, up-to-date, and aligned with company branding and messaging.
- Coordinate with relevant stakeholders to obtain necessary approvals for RFI responses.
- Manage multiple RFIs simultaneously and prioritize tasks based on deadlines and strategic importance.
- Maintain a database of standard responses, templates, and other resources to streamline the RFI response process.
- Follow up with customers to address any additional questions or concerns they may have.
- Monitor industry trends, competitor activities, and customer feedback to continuously improve RFI responses and processes.
- Bachelor's degree in business administration, marketing, communications, or a related field.
- Strong written and verbal communication skills, with the ability to articulate complex information clearly and concisely.
- Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Knowledge of Software industry-specific terminology, products, and services is a plus.
- Experience with CRM systems (e.g., Salesforce) is desirable.
- Strong customer service orientation and a commitment to meeting customer needs.
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Proposal Specialist - Frisco, United States - Redwood Software
Description
It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.
OUR MISSION
At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.
Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server - in the cloud or on premise - with confidence and control.
CORE VALUES
One Team. One Redwood.
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
The Proposal Specialist plays a crucial role in managing and responding to inquiries from potential customers. This role involves understanding customer requirements, communicating effectively with internal teams, and crafting comprehensive responses to RFIs in a timely manner.
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resume's submitted to Redwood will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly on
