-
We're hiring a Customer Operations & Logistics Compliance Coordinator to enforce customer compliance requirements and manage exceptions for supply chain at all Distribution Centers and plant shipping floors. This role will work to fulfill logistics services to Pelican customers a ...
Torrance1 month ago
-
We're Hiring: Customer Operations & Logistics Compliance Coordinator. · This position serves as a key contact for enforcing customer compliance requirements and managing exceptions for supply chain at all Distribution Centers and plant shipping floors. This role will work to fulf ...
Torrance3 weeks ago
-
We're Hiring: Customer Operations & Logistics Compliance Coordinator · This position serves as a key contact for enforcing customer compliance requirements and managing exceptions for supply chain at all Distribution Centers and plant shipping floors. · This role will work to ful ...
Torrance, CA1 month ago
-
Job Summary · Responsible for coordinating the export/import operational activities of the branch office maintaining competitiveness. Handle and coordinate customer demands working cooperatively with Sales and the Branch Manager. · Duties & Functions · Essential: · Generate air o ...
Carson, CA6 days ago
-
Demonstrates a solid understanding of the role while independently handling moderately complex assignments that require sound judgment in issue resolution and recommendations. · ...
El Segundo $59,000 - $88,400 (USD) Full time1 month ago
-
Demonstrates a solid understanding of the role while independently handling moderately complex assignments that require sound judgment in issue resolution and recommendations. · ...
El Segundo1 month ago
-
We're seeking a Customer Success Operations Leader to guide our customer success team and ensure world-class experiences for our clients. · As our Customer Success Operations Leader, you'll lead, coach and inspire a team of customer success professionals while overseeing daily op ...
Los Angeles, CA3 weeks ago
-
Demonstrates a solid understanding of the role while independently handling moderately complex assignments that require sound judgment in issue resolution and recommendations. The targeted pay range for this position is $45,000-$60,000 per year. · ...
El Segundo, CA3 weeks ago
-
The Director, Customer Operations provides overall leadership to the Customer Operations organization, develops clearly defined strategies to make the station best in class and strengthens the culture of inclusion, diversity and development for team members across the organizatio ...
Los Angeles1 month ago
-
We're hiring a Customer Operations Manager at Bambee. · Bambee is on a mission to transform HR for small businesses. We're building an AI-driven platform that gives the 96% of small businesses without dedicated HR the tools, protection, and workforce intelligence they need to com ...
Glendale $80,000 - $90,000 (USD)3 days ago
-
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. · ...
Los Angeles $75,000 - $85,000 (USD) Full time3 weeks ago
-
+ Responsible for monitoring and enforcing all safety and compliance processes! · + Coordinates with various regulatory agencies! · As Director of Customer Operations you will provide overall leadership to the customer operations organization developing clearly defined strategies ...
Los Angeles3 weeks ago
-
Join our American Airlines family and embark on a new journey with exciting challenges and opportunities for growth. · ...
Los Angeles $190,000 - $220,000 (USD)1 month ago
-
The Data Center Operations Customer Liaison serves as the primary point of contact between data-center operations teams and customers. · This role ensures clear, timely, and accurate communication regarding operational activities,maintenance events, · incidents,and service delive ...
Los Angeles3 weeks ago
-
The Head of Customer Operations is a pivotal leadership role responsible for overseeing the Customer Solutions teams driving operational excellence ensuring exceptional customer experiences. · This individual will lead efforts to improve processes enhance communication practices ...
City of Industry, CA1 month ago
-
The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. · ...
Cypress, CA1 month ago
-
The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients. · ...
San Francisco Full time1 week ago
-
Brave Star is a U.S.-made denim brand looking for an experienced Customer Operations Manager to help immediately with customer emails, inventory coordination, and day-to-day office operations. · We run primarily e-commerce with a small appointment-only showroom. This is not a ret ...
Culver City, CA6 days ago
-
· LogFret seeks an experienced Customer Service Operator to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. · Assisting in the Customer ...
Los Angeles, California, United States $35,000 - $55,000 (USD) per year4 days ago
-
We are seeking a motivated and detail-oriented Data Center Customer Operations Administrator to join our dynamic team. In this role, you will be responsible for supporting the Director of GAM + Business Operations and ensuring excellent service delivery to our customers. You will ...
Dallas5 days ago
-
We are committed to transforming payment solutions for brick-and-mortar businesses through our innovative mobile point-of-sale platform and payment aggregator.The Customer Operations Manager will ensure seamless operations and exceptional customer experiences. · ...
Denver Full time1 week ago
Customer Operations - Torrance - Pelican
6 days ago
Description
We're Hiring: Customer Operations & Logistics Compliance CoordinatorLocation: Torrance, CA Company: Pelican ProductsWho We AreAt Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.
With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.
At Pelican, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most.
What You'll Do:This position serves as a key contact for enforcing customer compliance requirements and managing exceptions for supply chain at all Distribution Centers and plant shipping floors. This position also validates daily complaints through internal tracking systems for customers and internal departments. This role will work to fulfill logistics services to Pelican customers and plays a key role in managing those relationships.
Partner with the Director of Supply Chain to manage logistics center inventory, fulfill supply chain services, and support strong customer relationships.Serve as the primary contact for distribution centers and transportation providers, resolving real-time customer shipping issues and communicating delays.Investigate shipment complaints, conduct root-cause analysis, and coordinate with internal teams and logistics partners to resolve issues efficiently.Resolve Advance Ship Notice (ASN) failures and shipment visibility issues by working with IT, carriers, and logistics providers.Monitor in-transit product timing from manufacturing plants to distribution centers and produce daily and compliance reporting.Maintain customer logistics requirements, EDI conditions, and carrier routing data across ERP, WMS, and TMS systems.
Support Order-to-Cash platform updates, test carrier system changes, investigate chargebacks and claims, and implement logistics compliance processes.
What We're Looking For:
Intermediate knowledge of data mining and analysis.Intermediate knowledge of logistics processes, inbound and outbound.Intermediate knowledge in MS Office Suite.Excellent written and oral communication skills.
Preferred:
Bachelor's Degree in Operations Management or related field.1-2 years' experience in supply chain performance management.1-2 years' experience with ERP SAP preferred. Warehouse Management Systems/Transportation Management Systems capabilities, preferred.
What's In It For You:Join a company that truly values its employees We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.
Competitive paid time off plans/Holiday pay/extra vacation purchase opportunities
401k plan - with immediate match
Great Benefits - several options including Pet insurance for our animal lovers.Health Savings Account Contribution
Wellness Discount Program
Global Mental Wellness ProgramQuarterly Employee Celebration DaysPeer to Peer Recognition ProgramService Recognition ProgramExceptional Employee Satisfaction ScoresAmple free parking with EV Charging Station
Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
Employee referral program - get paid to work with your trusted network.
Prime location - minutes away from the beach
Established reputable brand offering premium products - you'll be proud to represent Pelican
And more...
What you may be doing:
While performing the duties of this job, the employee will be frequently required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers).While performing the duties of this job, the employee will be frequently required to execute non-standard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch).Ability to lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.
-
Customer Operations
Only for registered members Torrance
-
Customer Operations
Only for registered members Torrance
-
Customer Operations
Only for registered members Torrance, CA
-
Operations/Customer Service
Only for registered members Carson, CA
-
Data Center Customer Operations IV
Full time Only for registered members El Segundo
-
Data Center Customer Operations IV
Only for registered members El Segundo
-
Customer Success Operations Leader
Only for registered members Los Angeles, CA
-
Data Center Customer Operations IV
Only for registered members El Segundo, CA
-
Director, Customer Operations
Only for registered members Los Angeles
-
Customer Operations Manager
Only for registered members Glendale
-
Operations Customer Liaison
Full time Only for registered members Los Angeles
-
Director, Customer Operations
Only for registered members Los Angeles
-
Director, Customer Operations
Only for registered members Los Angeles
-
Operations Customer Liaison
Only for registered members Los Angeles
-
Head of Customer Operations
Only for registered members City of Industry, CA
-
Customer Operations Associate
Only for registered members Cypress, CA
-
Customer Operation Manager
Full time Only for registered members San Francisco
-
Customer Operations Manager
Only for registered members Culver City, CA
-
Customer Service Operator
Only for registered members Los Angeles, California, United States
-
Customer Operations Administrator
Only for registered members Dallas
-
Customer Operation Manager
Full time Only for registered members Denver