Manager of Product Compliance - Denver, United States - AbsenceSoft

Description

The Manager of Product Compliance position is responsible for ensuring the legal compliance of AbsenceSoft's absence management and workplace accommodation products and services.

This role will partner with internal stakeholders and teams to research, effectively communicate and maintain product adherence to changing US and state legislation as it relates to employee leaves and accommodations.

This role is based in Colorado or remote.
Who We Are

AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you We create user-friendly technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience.

Made by HR Professionals for HR Professionals, we're proud of where we've been and excited about where we're headed.

We value creative, innovative people who are passionate about their work and who believe there is always a better way.

Leading With Our Core Values
Make a Difference.
We are inspired to make an impact through our hard work, talent and passion. We push ourselves each day to better serve our teams, our clients, and our community.
Team First.
We are driven by team spirit not by self-interest. We value collaboration and approach our work with humility and a desire to win together.
Own it.
If we say it, we mean it. We follow through on our commitments, step up to deliver, and grow from our successes and failures.
Everyone Matters.
No matter your background or experience, everyone's voice holds value here.
What You'll Do
Policy Inventory & Change Management

Maintain an inventory of leave and accommodation related federal and state laws which enumerates AbsenceSoft's support level and compliance to each law.

Continually monitor and analyze pending legislation, new laws, agency guidance and case law affecting private and public leave and accommodations law using legal service, blogs, publications, and other sources.

Attend relevant compliance related industry events.
Best Practices

Review and settle compliance and regulatory changes and discrepancies relating to leave, accommodation, and disability requirements within the product and operations practices.

Add and maintain communication packets for all required notifications.
Create and maintain guidance for all policies for Implementation, Case Specialists, and Employees.
Provide implementation worksheets and assets for operations teams to conduct initial customer discovery and ongoing compliance consultations.
Compliance
Audit Platform Template Configurations
Audit Customer Configurations
Audit Product Regression Test Plans
Review Support Policies, Paperwork, and Communications Annually
Collaborate with internal teams to ensure advertising, marketing, documentation materials remain up to date with best practices.
Train and Represent Compliance
Support Internal Functions (Sales, Operations, Marketing) with source law/policy materials.

Provide ongoing guidance to R&D and internal stakeholders when state or federal legislative changes occur to ensure that our products can meet these changes by relevant effective dates.

Respond to routine customer inquiries, requirements, and follow-up as appropriate.
Present summaries of changes periodically.
Conduct regular internal training sessions on new/updated best-practices and refresh training on all best-practices annually.
Manage Compliance Team
Define the function service catalog with service level objectives.
Define functional metrics.
Provide individual goals and reviews.
Draft, maintain, and update legislative guidance and SOPs for the department.
Organize and maintain large quantities of data and documentation in a dynamic environment.
Travel - Position requires up to 10% travel.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements of the role.

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department and the business.

What'll Set You Up for Success

Required Skills:

Minimum of 5 years of experience in handling matters involving ADA, FMLA and LOA laws at the state and federal level.

Minimum of 3 years of experience leading and developing a function.
Strong experience and familiarity with the administration of leave, accommodations, and short- and long-term disability.
Highly skilled written and verbal communicator; able to lead discussions at all business levels and functions.
Deadline oriented and driven, with the ability to execute self-management and direction in a sometime ambiguous environment.

Actively contribute to team culture of innovation and learns quickly from both successes and failures, pivoting as needed with appropriate follow up.

Work independently and exercise strong judgment when executing a project.
Multi-task, can manage and effectively advance multiple projects simultaneously.
Strong conceptual problem-solving skills, with the ability to approach complex business problems and formulate and drive solutions.
Excellent interpersonal communication and presentation skills
Must be computer literate (Word, Excel, PowerPoint, Westlaw, legislative software and on-line legislative services).
What To Know Before You Apply
We're located in beautiful Golden, Colorado.
This is a full-time, salaried position + bonus.
AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, 401K, and life insurance.

We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.

The salary range for this position is $150k - $170k.
At AbsenceSoft, we are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion.

We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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