Customer Service Representative- South Royalton, VT - Bar Harbor Bank & Trust

    Bar Harbor Bank & Trust
    Bar Harbor Bank & Trust South Royalton

    3 hours ago

    Default job background
    Description

    Customer Service Representative

    We are seeking a Customer Service Representative to join our team at Bar Harbor Bank & Trust. This role is responsible for providing exceptional customer service, supporting customers with their day-to-day financial needs, and building trusted relationships.

    About the Role:

    • Assist customers in identifying their financial needs and contribute towards the success of the company by recommending additional products and services.
    • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
    • Gain an understanding of the banking industry and begin to contribute towards meeting branch goals in a variety of categories, including deposits and loans.
    • Build trusting relationships with individuals in the communities we serve.
    • Be an active participant in, and advocate for, community growth and prosperity.
    • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
    • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

    This role focuses on obtaining general banking knowledge and mastering routine transactions, including account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

    What We Offer:

    • Competitive pay
    • Referral incentives
    • An employee stock purchase plan
    • Medical/dental/vision/life insurance plans
    • Paid holidays
    • A 401(k) plan
    • Paid vacation and sick time
    • A wellness program
    • Continuing education benefits

    Requirements:

    • High School diploma or better

    Equal Opportunity Employer: Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We strive to create a diverse and inclusive work environment where everyone feels valued and respected.

    Estimated Salary: $45,000 - $60,000 per year, depending on experience.

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