- Support the branch in enhancing sales by maintaining communication with dealers to promote new products and services
- Keep customers informed about available services, supplies, prices, and new products within the assigned territory
- Deliver exceptional customer service through various channels
- Handle all aspects of the sales process accurately and efficiently
- Provide customers with product and technical information promptly to boost sales
- Ensure timely delivery of shipments and coordinate with relevant departments
- Conduct regular follow-ups with customers to ensure satisfaction
- Stay updated on industry trends and competitive activities
- Prepare reports on sales activities and maintain records
- Enhance knowledge of HVAC products and industry trends
- Collaborate effectively with colleagues to deliver top-notch service
- Travel to customer locations as required
- Assist in warehouse operations when needed
- Perform additional assigned tasks
- Preferred knowledge of HVAC equipment/products
- Proficient in Microsoft Office tools and database applications
- Excellent customer service and relationship management skills
- Effective communication skills, both verbal and written
- Strong organizational and time management abilities
- Attention to detail and accuracy
- Ability to establish positive relationships with customers and colleagues
- Operational knowledge of a forklift is a plus
- Adherence to company procedures and policies
- 6+ years of sales and customer service experience
- 5+ years in the HVAC industry
- High School diploma or equivalent, some college preferred
- HVAC certification is a plus
- Must be able to perform essential responsibilities with or without accommodations
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Outside Sales Representative
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customer service representative/inside sales representative - Miami Gardens, United States - DAIKIN COMFORT TECHNOLOGIES DIST INC
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Description
Exciting Job Opportunity: Sales Representative at Innovative Company
Responsibilities:
Knowledge & Skills:
Experience:
Education:
Physical Requirements/Work Environment:
The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, citizenship, disability, genetic information, age, sexual orientation, gender identity, or any other characteristic protected by law.