- Run audit reports within client databases to inspect data and fix exception reports as needed
- Monitor and reconcile scrub audits across Orion customer databases
- Compare and evaluate share balances of accounts within electronic system against electronic files custodial data
- Audits performance runs on client accounts highlighting unusual performance numbers; reviews and remedies all data issues discovered
- Retrieve and import prices for mutual funds, stocks, bonds, and variable annuities on a daily basis
- Retrieve and import transactions for all assigned downloaded sleeved accounts
- Maintain and implement advisor special processes
- Maintain a list of daily and weekly downloaded accounts for each database
- Maintain and verify correct share balances by running balance checks (on a daily and monthly basis) and makes corrections to accounts, as needed
- Monitor close of business day interface job schedules
- Utilize various alternatives and troubleshooting methods to fix issues found during audit reports within client database
- Perform additional data validation during Month End and Quarter End processing
- Collaborate with trading team to support advisors
- Respond to all client questions and issues received by phone or email, fax, or letter in a complete and quick manner and acts as single point of contact for assigned clients
- Analyze client requests and deduces and explores possible solutions or forwards request on to appropriate department following-through until resolution
- Train advisors on Orion system technology capabilities available by completing one-on-one sessions
- Counsel advisors regarding best practices, policies, and procedures, as well as providing advice on how to handle situations encountered or requests
- Aid in growing business with client by highlighting additional features which would benefit clients overall package offering
- Process and confirm reconciliations on positions, transactions, prices, corporate actions and cost basis for Midland National Trades, IMA and Midland National Prices at close of business day
- Ensure accuracy of data and meeting reconciliation deadlines. and timeliness of data
- Run maintenance programs as needed or requested
- Process multiple transaction and position files related to fund balances or assets held nightly
- Has knowledge of investment accounting a plus
- Has ability to multi-task while maintaining careful attention to detail
- Has minimum of a high school diploma and prefer a Bachelor's degree in Business Administration or related field
- Obtain Orion Industry Certification
- Has minimum of 1 year of experience with accounting, problem solving, or analytical related work
- Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization
Reconciliation Advocate - Hebron, United States - Orion
Description
About this Opportunity:
As a Reconciliation Advocate, you will be responsible for retrieving electronic transaction and position files from various data providers and maintaining the data integrity in the various client databases for Orion. This position is responsible for resolving issues and ensuring the client database reflects accurate and up-to-date information. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.
In this role, you'll get to:
We're looking for talent who:
#LI-AP1
#LI-Onsite
#LI-Hybrid
Salary Range:
$ $27.72The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.