Executive Assistant - Troy, NY, US

Who We AreThe United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant commun ...

Job description

Who We Are

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.

We are honored to have been voted by our employees as one of the Albany Time Union's Top Workplaces for nine consecutive years and nationally recognized as a Top Workplaces USA employer for five years running – most recently earning the 2025 Top Real Estate Workplace distinction. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO) of the Year Award for 2024 To learn more about us, please visit our website:

Join Our Team

We have an immediate need for a full – time Executive Assistant to join our team at our Corporate office in Troy, NY. This is a full-time role, reporting to the Chief Operating Officer, and responsible for the following:

Meetings + Travel:

• Manages the COO's calendar, including scheduling, expenses, and travel arrangements.
• Assists the Management Team with scheduling meetings and managing calendars as needed
• Coordinates meetings, events, and travel logistics.
• Produces, collects, and distributes meeting minutes and action items at the request of Regional Managers or Vice Presidents.

Management Operations + Reporting:

• Assists with distributing weekly owner reports; organizes monthly/quarterly reports by product type 
• Acts as back up to Operations Manager and/or assists with distributing weekly student, senior and multifamily owner reporting distributed through "United Reporting" email. 
• Audits of reporting deliverables to report to Operations Manager on corrections 
• Oversees OneDrive organization and filing 
• Assists with Management Initiatives as requested 
• Organizes weekly reports by product type.
• Organizes monthly financials by product type.
• Ensures completion of quarterly Market Comp Surveys.
• Assists with organization of New Development/Takeover Checklist as needed

Marketing & Sales:

• Assists with marketing and retention event planning at properties as needed
• Monitors CRM reports to ensure effective follow-up strategies and appropriate response times
• Monitors outreach initiatives and help in establishing and ensuring robust outreach plan by product type
• Assists with tracking and filing of Rent Rec reporting
• Performs monthly audit of Site websites and online listings for accuracy and functionality, including audit of Site-specific phone numbers
• Performs monthly audit of collateral for accurate Property information

Special Projects + Event Planning:

• Assists with corporate and property special projects as needed. 
• Assists with the planning and execution of the annual Managers Retreat. 
• Assists with Employee Relations events and initiatives ensuring sound communication and participation with Site teams.

Reporting + Technology:

• Generates and provides reports from Management/Accounting Operating System as needed.
• Serves as back up to Operations Manager providing new development reports using Claritas 
• Serves as back up assisting with gathering information for Company Reporting - IDA reporting (PILOTs), United Group Reporting (Owners), Delinquency Reporting & Graphs, as needed.

Human Resources Administration:

• Assists with Time + Attendance administration and payroll related processes to support Management team. Works with HR to review weekly payroll related items, reports, and items needing review or follow up. 
• Assists with employee progressive disciplinary issues and/or Performance Improvement Plans as needed.
• Assists management team with scheduling training and gatherings as needed.
• Acts as liaison and partners with HR and Management with regard to Pure Safety initiatives. Regularly attends and participates in Safety Committee Meetings.   Assists with ensuring safety meetings are regularly conducted with employees to promote safety awareness and compliance with the Safety and Health policies. May assist with investigating accidents and assist with completion of accident report forms when required.
• Assists with HR related activity to ensure continuity of processes, submission of required paperwork, etc.

Job Overview + Requirements

• Job Type: Executive Assistant, Non – Exempt; $22 - $25 per hour. 
• Work Hours: Monday through Friday, 8:00am – 5:00pm
• Physical Requirements: ability to sit for long periods of time, ability to travel as needed. 
• Required Education: Associates degree or related experience in Property Management.
• Required Experience: 1 - 2 years of experience in property management. Strong administrative skills with a willingness to learn new systems and technologies. Proficient in Microsoft Office applications. Familiarity with ADP Workforce Now and Entrata preferred.
• Qualities: Professional image compatible with United Group – positive attitude, energetic, assertive.   Demonstrates integrity on a personal and professional level. Strong work ethic with exceptional verbal and written communication. Ability to adapt to changing priorities. 

Benefits & Time Off

• Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
• Dental + Vision – eligibility 1st of the month following 30 days.
• Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
• 401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
• Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
• PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
• Holidays – 10 Company Paid Holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.