Sr. Manager of Incident Management - Phoenix

Incident Manager responsible for overseeing and coordinating the response to major incidents. · ...

Seeking a skilled Incident Commander responsible for overseeing and coordinating the response to major incidents. · ...

The Incident Lead is a strategic and technically adept professional responsible for overseeing the full lifecycle of IT incident response. This includes coordinating cross-functional support teams to rapidly restore services and conducting post-incident root cause analysis. · Key ...

A Service Desk Contractor provides first-level end-user support and incident diagnosis for applications endpoints infrastructure. · High School Diploma or G.E.D. · Experience with supporting troubleshooting modern IT endpoint hardware technologies software products. · ...

Responsible for managing all aspects of Manufacturing Data Center/Rooms. Ensures data room standards are maintained in accordance with documented customer standards. · ...

Lead and scale enterprise production support organization. · Manage incoming production support tickets across platforms. · Ensure consistent triage and resolution of incidents and service requests. · Serve as escalation point for high-severity incidents. · ...

Provide technical support and services to Staff and Students. · ...

This role offers the opportunity to own reliability and observability for enterprise systems while working in a hybrid environment. · Monitor applications and infrastructure, responding to incidents and service eventsTroubleshoot production issues and drive root cause resolutionL ...

As a Critical Trust and Safety Specialist within the Phoenix Center of Excellence you will work with high urgency utilizing strong emotional intelligence as a first responder for critical incidents. Investigators need to balance emotional self-regulation with empathy in all commu ...

The Claims Analyst works within the Risk Management Department responsible for the intake, investigation, and triage of general liability incidents.Monitor and manage the intake of all general liability incidents · Analyze incident information to recommend next steps for review o ...

The Claims Analyst works within the Risk Management Department responsible for the intake investigation and triage of general liability incidents including customer injury property damage and automobile-related losses.This position reports into our Store Support Office in Phoenix ...

We are looking for Security Operations Center professional who will be responsible for monitoring and analyzing security incidents within a 24x7 SOC environment. This role focuses on incident response, malware analysis and cloud security monitoring. · Monitor and analyze security ...

We are seeking an experienced Major Incident Management (MIM) subject-matter expert to join our team. · Lead and coordinate Major Incident Management (MIM) activities to drive rapid resolution for high-impact IT issues. · Partner with IT Disaster Recovery and Emergency Management ...

The Healthcare Risk Management Analyst will partner with the Chief Risk Officer to investigate patient-related incidents and MPL claims, coordinate counsel and depositions, and manage risk systems. · ...

We are looking for a Major Incident Consultant to lead our IT Service Management (ITSM) framework. As a key member of our team, you will drive service excellence and ensure technology resilience in critical environments. · ...

Job summary · Lead and coordinate Major Incident Management (MIM) activities, driving rapid resolution for high-impact IT issues. Partner with IT Disaster Recovery and Emergency Management teams to align MIM processes with enterprise-wide response plans. · Develop, maintain, and ...

Provide first level support for inbound incidents and service requests from internal and external end users. · ...

The Claims Analyst works within the Risk Management Department responsible for the intake, investigation, and triage of general liability incidents. · ...

The End User Computing (EUC) Desktop Engineer II designs and modifies computer operating systems. · Designs, tests, documents and modifies computer operating systems. · Consults with the business to determine hardware specifications to run required applications. · ...

This position requires customer service skills and technical training to solve various challenges in a fast-paced environment using ITIL methodology. · ...