Restaurant General Manager - Baltimore, United States - Souvlaki
Description
Join our vibrant team at Souvlaki where traditional Greek cuisine meets contemporary flair We're seeking an experienced leader who's passionate about hospitality and delivering exceptional customer experiences.
We are seeking a Food and Beverage leader to join our team as a Restaurant General Manager. This role is perfect for someone with a passion for hospitality and the ability to effectively manage the front and back of house teams.
As a GM, you will assist in overseeing daily operations, managing staff, ensuring excellent customer service, and contributing to the overall success of the restaurant.
Responsibilities:
? Manage day-to-day operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations. Provide guidance, support, and direction to restaurant staff, including servers, hosts/hostesses, bartenders, and kitchen staff.
? Ensure that guests receive exceptional service and resolve any issues or complaints in a timely and professional manner.
? Execute the vision of the Souvlaki brand with employees and customers.
? Interview, hire, and train new employees on restaurant policies, procedures, and customer service standards.
? Responsible for inventory of restaurant operations.
? Provide ongoing coaching, support and evaluations to enhance team performance.
? Create and maintain employee schedules to ensure adequate staffing levels while managing labor costs effectively.
? Monitoring and controlling expenses, including food and labor costs, to maximize profitability.
? Uphold high standards of food quality, cleanliness, and overall restaurant appearance.
? Build and maintain positive relationships with suppliers and vendors to ensure timely delivery of goods and services.
? Ensure compliance with company policies, procedures, and standards at all times.
Qualifications
? 3 years experience in the restaurant industry
? ServSafe Certification
? Strong leadership and interpersonal skills
? Excellent communication and customer service abilities ? Ability to work effectively in a fast-paced environment
? Basic knowledge of restaurant operations and industry trends
? Flexibility to work evenings, weekends, and holidays as needed
? High school diploma or equivalent; additional education or training in hospitality management is a plus
Benefits
? Competitive salary
? Opportunities for advancement and career growth
? Employee discounts
? Health insurance options
? Paid time off If you are passionate about hospitality and ready to take the next step in your career, we encourage you to apply by submitting your resume to
We look forward to hearing from you
Souvlaki is an equal opportunity employer and complies with applicable state, local, and federal laws. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.