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Fraud Analyst - Pittsburgh, United States - TEKsystems
![TEKsystems background](https://contents.bebee.com/companies/us/teksystems/background-zHaKC.png)
Description
Description:
We are looking for a Fraud Analyst to join the team at TEKsystems. In this role, you will be responsible for handling inbound and outbound communications, managing tickets, and providing support 24/7. You'll work closely with the Fraud Support Center to assess transactional alerts and assist clients in using retail applications on our website. As a Fraud Support Analyst, you will act as a bridge between different business units and clients, ensuring smooth operations and effective problem-solving.
Moreover, you will be handling customer contacts via call, email, or web portal, documenting information, conducting research, and providing resolutions based on established protocols and knowledge articles.
Skills:
- Investigation and analysis
- Fraud detection
- Customer service oriented
- Call center customer service
- Analytic
- Attention to detail
- Multitasking
Additional Skills & Qualifications:
ONSITE IN PITTSBURGH, PA or BIRMINGHAM, AL
Availability to work on holidays.
Experience Level:
Entry Level
About TEKsystems:
At TEKsystems, we are experts in driving transformation for our clients. With a vast network of professionals and a strong presence in the industry, we collaborate with global leaders to bring innovative solutions to life. Join us in shaping the future and making a real impact. TEKsystems, part of the Allegis Group, is committed to diversity and inclusion, welcoming applicants from all backgrounds without any discrimination. Come be a part of our team!