- Provide exceptional customer service in person and by phone
- Explain loan products, terms, and payment options clearly and professionally
- Evaluate vehicles and process loan applications
- Manage customer accounts and payment processing
- Perform data entry and maintain accurate records
- Make courtesy reminder calls as needed
- Maintain compliance with company policies and applicable laws
- Competitive pay
- 6 paid holidays
- Paid vacation
- Paid on-the-job training
- Full-time, stable work schedule
- Career growth opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
- Must be able to work full-time schedule listed above
- Positive attitude and strong work ethic
- Excellent communication skills
- Detail-oriented and organized
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Computer and data entry experience preferred but not required
- Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
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Customer Service Rep - Kansas City - LoanMax Title Loans
Description
Customer Service RepresentativeMid- American Title Loans
3434 Main St. Kansas City, MO 64111
________________________________________
Pay Range
$15 - $16 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed.
________________________________________
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 3:00 PM
Never work on Sundays
________________________________________
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
Key Responsibilities
What We Offer
Qualifications
General
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
________________________________________
About Mid- American Title Loans
Mid- American Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide.
Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
________________________________________Additional Requirements
Equal Opportunity Employer
Mid- American Title Loans is an Equal Opportunity Employer.
We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City, MO
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City, Missouri, , United States
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Full time Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City, MO
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Customer Service Rep
Only for registered members Kansas City
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CSR - Customer Service Rep
Only for registered members Kansas City, Missouri, United States
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Patient Service Rep
Only for registered members Kansas City, KS
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Customer Service Rep
Full time Only for registered members North Kansas City
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Patient Service Rep
Full time Only for registered members Kansas City
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Customer Service Rep
Full time Only for registered members Kansas City
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Customer Service Rep
Only for registered members Kansas City
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Customer Service Rep
Only for registered members North Kansas City, MO
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Customer Service Rep
Only for registered members Kansas City, MO
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Patient Service Rep
Only for registered members Shawnee Mission
