Probation Support Trainee - Bisbee

Job summary

Under direct supervision, performs basic work in assisting customers, processing court documents and files, and performs basic general clerical and administrative duties for the Probation Department.

Responsibilities

• Answers phones and deals with clients and victims coming in for appointments (acts as receptionist);
• Responds to routine questions from probation personnel and the public;
• Sorts and stamps incoming documents;
• Recognizes the chronological order of documents and significance of various file stamps and indicators placed on files and/or documents;
• Retrieves and delivers documents and files to various locations within the county's probation offices;
• Retrieves and prepares files for court;
• Retrieves archived files;
• Maintains accurate and complete digital and physical files;
• Files documents with the court;
• Retrieves documents from the electronic case management system;
• Receives and distributes incoming mail for the department;
• Performs data entry;
• Enters and maintains data in automated case management system and maintain lists;
• Performs work in a specified area within the department;
• Adheres to teamwork to help accomplish the goals of the Department;
• Maintains absolute confidentiality of work-related issues, customer records, and restricted County information;
• On a daily basis, checks for supervised release hits in the ACJIS system and distributes;
• Entry and modification of supervised release for Sex Offender records in the ACJIS system;
• Is a certified ACJIS Terminal Operator or obtain certification within six months;
• Reviews and updates the absconder log and completes criminal history records checks in accordance with code;
• May be required to travel to other offices for training and/or office coverage.

Job description