- Develop and implement comprehensive strategies for delivering and optimizing video teleconferencing services to meet organizational objectives effectively
- Closely with internal stakeholders to define project scope, objectives, and deliverables for VTC implementations and upgrades the entire project lifecycle, including resource allocation, scheduling, budgeting, and risk management, ensuring timely and successful project completion
- Configuration, installation, and maintenance of VTC equipment and software to ensure optimal performance and reliability expert technical guidance and support to teams, addressing VTC-related issues, troubleshooting, and facilitating resolution
- Monitor service performance and key performance indicators (KPIs), identify areas for improvement, and implement corrective measures to enhance service quality, satisfaction and maintain comprehensive documentation, procedures, and best practices for VTC service delivery and support
- Abreast of emerging VTC technologies, trends, and best practices, recommending innovative solutions to drive continuous improvement
- Create positive relationships with vendors, suppliers, and external partners, negotiating contracts, procuring equipment, and securing technical support as required
- Work closely with cross-functional teams, including IT, AV, facilities, and security, to seamlessly integrate VTC solutions with existing infrastructure and ensure compliance with company policies and standards
- 5 years of project manager experience
- 3 years of a proven track record in managing VTC services, projects, and teams within a corporate or enterprise environment
- Proficiency in project management, with the ability to effectively plan, prioritize, and execute multiple initiatives concurrently
- Communication, interpersonal, and stakeholder management skills
- Capability to analyze complex problems, develop innovative solutions, and drive tangible results
- Understanding of VTC technologies, platforms, protocols, and standards (e.g., Cisco, Google Meet)
- Working in a global or multicultural environment is advantageous
- To acquire experience in different critical industries and projects while working for the same company;
- To have a competitive salary and a great benefits package
- To access trainings that focus on expanding your knowledge while staying up to date with cutting edge technologies and best practices;
- To have a clear career development plan that suits your goals;
- To have the possibility of working abroad through our mobility program thanks to our international presence;
- To join a dynamic, specialized and fast-growing group where communication is key and where every team member is valued.
- To be part of a team where having fun is essential
IT Service Project Manager - Mobile, United States - Scalian
Description
Who are we?
At Scalian, we are a leading multinational engineering consulting firm with 5,500 specialists and over 30 years of experience. We are specialized in Digital Systems (IT & Software and Systems Engineering) and Industrial Performance (Quality Assurance, Supply Chain, and Project Management).
Our expertise serves various technological sectors such as the aerospace, defense, rail, and energy industries while providing distinctive support to their development and operations.
Are you an experienced IT Service Project Manager - VTC?
If your answer is yes, its your lucky day as we are looking for a dynamic and talented person to join our team in the US
What will your role be?
We are seeking a skilled IT Service Project Manager - VTC to oversee the planning, execution, and ongoing enhancement of Collaboration services, particularly focusing on Video Teleconferencing technologies. The ideal candidate will possess a robust background in VTC technologies, project management, and exceptional customer service to ensure the seamless delivery of high-quality video conferencing solutions.
Activities:
What skills and qualifications are we looking for?
Why join us?