Retail Operations Manager Commerce, MI - Commerce Twp, United States - Michaels Stores

Description

Store

• DET-COMMERCE TOWNSHIP, MILead the operational processes to deliver sales and profits while protecting our assets.

Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major ActivitiesAssist Store Manager in planning and supporting the scheduling and execution of store workload.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and resultsSupport and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetAchieve your KPI's; manage your team to achieve their role KPI'sManage the visual merchandising standards in store and execution of feature space and seasonal layoutsManage and execute the inventory management processes in storeManage and execute merchandise operations and Omni channel processesManage and execute shrink and safety programs.

Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-developmentInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for othersServe as Manager on Duty (MOD)Acknowledge customers, help locate product and provide solutionsCross trained in Custom Framing selling and productionAssist with Omni channel processesOther duties as assignedPreferred Type of experience the job requiresRetail management leadership experiencePhysical RequirementsAbility to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early morningsApplicants in the U.S.

must satisfy federal, state, and local legal requirements of the job. To review a comprehensive list of benefits, please visit Michaels Benefits )CO, CT, WA and RI only

• To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges
• CO, CT, WA and RI.

)For 50 years, Michaels has been the best place for all things creative.

We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.

As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.

also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).EEOC Know Your Rights Poster in EnglishEEOC Know Your Rights Poster in SpanishEEOC Poster Optimized for Screen ReadersFederal FMLA Poster Federal EPPAC Poster