patient liaison - Apple Valley, CA , USA, United States - Providence Health & Services

    Providence Health & Services background
    Description

    Responsible for helping retain and grow site-level HMO membership and FFS patient volume by tracking and trending data to identify opportunities and tactics.

    Serves as the point of contact for prospective and existing patients as well as external partners such as such as brokers, agents and community members.

    Acts as the subject matter expert to guide patients on non-medical questions or concerns and patient / family navigator through our healthcare system to promote a positive patient experience.

    Providence caregivers are not simply valued - they're invaluable.

    Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

    Your voice matters here, because we know that to inspire and retain the best people, we must empower them.


    Required qualifications:

    • 1 year Work in a healthcare setting, acute or ambulatory

    Preferred qualifications:

    • Bachelor's Degree in Business, Communications, or similar
    • 3 years Work in a healthcare setting, acute or ambulatory
    • 1 year Managed care and/or ambulator care experience
    • 1 year Quota-driven sales or marketing function
    • 1 year Customer Service Experience
    Why Join Providence?


    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

    We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.