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    • Customer Service Representative - Colleyville - Uline

    Uline
    Uline Colleyville

    1 week ago

    Uline background
    Description

    Customer Service Representative

    We're seeking a Customer Service Representative to join our team at Uline. As a valued member of our team, you'll play a critical role in delivering exceptional customer experiences.

    About the Role

    This is an on-site position that requires strong communication skills and a passion for providing legendary customer service. You'll be responsible for processing customer orders and inquiries, communicating with customers via phone, email, and chat, and helping customers navigate our website and online ordering system.

    Key Responsibilities

    • Process customer orders and inquiries in a collaborative call center using world-class technology.
    • Communicate with customers over phone, email, and chat.
    • Help customers navigate Uline's website and online ordering.
    • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

    What We Offer

    • Complete health insurance coverage and 401(k) with 6% employer match starting day one.
    • Multiple bonus programs.
    • Paid holidays and generous paid time off.
    • Tuition Assistance Program covering professional continuing education.

    Why Join Uline?

    At Uline, we value our employees and offer a range of benefits to support their well-being and career growth. As a family-owned company, we prioritize employee satisfaction and offer opportunities for advancement and development. Our modern facilities, first-class fitness center, and beautifully maintained walking paths create a welcoming and supportive work environment.

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