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    Software Engineering Manager - Los Angeles, CA, United States - Block

    Block
    Block Los Angeles, CA, United States

    3 weeks ago

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    Description

    Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers.

    Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact.

    We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates.

    No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
    Check out our locations, benefits, and more at
    Cash is building the most relatable, instantly available, and universally accessible financial app in the world. The Trust organization's mission is to maximize trust and expand access to Cash App's ecosystem.

    As an Engineering Manager, you will be responsible for technical architecture, ensuring collaboration across a multitude of disciplines, and providing coaching and mentorship to your team and peers.

    You will drive the team's vision and roadmap alongside product management and the Cash App leadership team.
    About Support Product
    The Support Product Team is a cross functional product delivery team within Trust.

    We are responsible for building Cash App's customer facing support experiences and the tools our customer support advocates use to help customers with their inquiries.

    Our mission is to build lasting trust with customers by making it effortless to get helpful, caring support.

    In Support Product we build highly available and scalable, Machine Learning driven products that integrate with the broader Cash App ecosystem to help customers solve their problems.

    Where we can't solve a customer's problem through automation, we provide tools and integrations to hand them over to our team of support advocates.

    The team currently consists of server engineers, designers, and product management, machine learning modelers and applied machine learning engineers located in Australia and the United States.

    As an Engineering Manager, you will build teams, products, and services.

    You will be responsible for technical architecture, growing the team, ensuring collaboration across a multitude of disciplines and providing support to individuals through your mentorship and leadership skills.

    Scope, build, and scale mission-critical products, systems, and services that have an immediate impact on our customers
    Build a world-class team by hiring exceptional talent, coaching and developing engineers, cultivating pragmatic engineering decision-making, and leveraging your technical expertise to constantly raise the bar
    Define your team's vision and roadmap by thoroughly understanding your customers' needs in collaboration with product management, design, data science, and adjacent engineering teams
    Collaborate with leaders across product management, design, data science, and adjacent engineering teams to shape strategy across the organization and company
    Do whatever needs to get done to help your team execute. This could mean writing code, planning a team offsite, or covering an oncall shift

    8+ years working on complex systems and delivering quality software
    ~Well-developed curiosity and enjoy building creative solutions to complex problems
    ~ A history of healthy collaboration with product managers, engineers, and other engineering managers on developing roadmaps and executing against them
    ~ Java, Kotlin
    Amazon Web Services
    Full-time employee benefits include the following:
    Healthcare coverage (Medical, Vision and Dental insurance)
    Health Savings Account and Flexible Spending Account
    Retirement Plans including company match
    Employee Stock Purchase Program
    Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
    Paid time off (including 12 paid holidays)
    Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
    Paid Life insurance, AD&D, and disability benefits
    These benefits are further detailed in Block's policies.

    This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus.

    Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies.

    We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

    We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.


    NYSE:
    SQ) is a global technology company with a focus on financial services.

    Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.

    Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services.

    With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans.

    TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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