Account Manager - Houston, TX
1 day ago
Job description
Full-time
Description
Account Manager
The Account Manager is responsible for developing, supporting, and growing relationships with new and existing provider accounts within an assigned region. This role directly supports Ethos Laboratories' purpose to Help More People by ensuring providers receive exceptional service, operational support, and ongoing partnership after implementation.
The Account Manager works closely with the Territory Manager to transition new accounts successfully and assumes primary responsibility for account performance after onboarding. This is a relationship-driven role focused on retention, organic growth, service excellence, and operational coordination.
Essential Duties and Responsibilities
- Assist the Territory Manager in identifying opportunities and qualifying leads within an assigned geography
- Support the sales process, including initial calls, implementation, first report review, and quarterly business reviews
- Maintain and strengthen existing provider relationships
- Drive organic growth within current accounts
- Conduct lunches, in-office visits, and account maintenance meetings as needed
- Attend and contribute to customer meetings, presentations, and events
- Coordinate patient billing questions, supply ordering, and client service needs
- Partner with the Field Operations Supervisor to support specimen collection operations and service excellence
- Provide weekly summaries of account activity and CRM updates
- Prepare presentation materials and coordinate logistics for provider visits
- Travel within assigned region, including overnight travel up to two nights per month
- Operate in full compliance with corporate policies and all applicable healthcare regulations
- Represent Ethos in a manner consistent with our Purpose and Core Values
- Perform additional duties as assigned
Requirements
Core Values
All Account Managers are expected to make an IMPACT by demonstrating Ethos' Core Values:
Innovation – Proactively identifying service improvements and client solutions
Making a Difference – Recognizing that operational excellence impacts real patients
Perseverance – Taking ownership of account success and service challenges
Accountability – Following through on commitments and honoring responsibilities
Customer Focus – Building trusted partnerships with a service-first mindset
Teamwork – Collaborating with sales, operations, billing, and clinical teams
Qualifications
- Prior experience as an inside or outside Account Manager or Sales professional required
- B2B sales experience preferred
- Demonstrated success building and maintaining customer relationships
- Strong professionalism and critical thinking skills
- Ability and willingness to travel, including overnight stays
Knowledge, Skills, and Abilities
- Exceptional verbal and written communication skills
- Strong organizational and time management capabilities
- Proficiency in Microsoft Office and CRM systems
- Ability to manage multiple accounts while maintaining high service standards
- Ability to deliver company messaging and talk tracks confidently and accurately
Physical and Travel Requirements
- Ability to travel within assigned region, including overnight travel
- Ability to sit, stand, walk, bend, and reach as needed
- Ability to lift up to 50 pounds
Direct Reports
None
Similar jobs
The Account Manager oversees sales activities, creates long-term relationships and develops strategic goals for key customer accounts. · ...
1 month ago
We are looking for a strategic and experienced Account Manager to oversee key client relationships while also playing a critical role in driving inside sales and business growth. · Respond promptly to inbound sales inquiries via phone, email, or CRM systemGenerate accurate and ti ...
1 week ago
Our team at The Recruiting Pros is recruiting a talented Account Manager on behalf of a distributor of industrial products on the northwest side of Houston. · ...
1 week ago
This is a high-visibility opportunity offering a collaborative team culture, competitive compensation, · and the chance to lead both corporate and consolidated accounting functions for a national organization. · Lead and manage corporate accounting and financial consolidation pro ...
4 weeks ago
Join a rapidly growing organization and take the next step in your career with a hybrid role that offers remote flexibility once established. · ...
3 weeks ago
The Accounting Manager is responsible for processing payroll and related processes and reporting. · ...
1 week ago
Support international accounting team and set up accounting responsibility and working process for each position. · ...
3 weeks ago
AllStyle Coil Company seeks an Accounting Manager/Controller for a full-time on-site role in Houston. The Accounting Manager will oversee daily financial operations including preparing financial statements managing journal entries tracking fixed assets and analyzing financial dat ...
2 weeks ago
This role is ideal for an experienced staffing professional who enjoys managing key client relationships while continuing to drive new business opportunities.This role blends account management, client strategy, and business development, making it well-suited for someone who thri ...
1 month ago
This position can be located in either Dallas or Houston · As an Account Manager (or Client Manager (CM) as we call it), you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within ...
1 day ago
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. · ...
2 weeks ago
We are seeking an experienced and driven Account Manager Maritime (SME) to enhance revenue growth within existing accounts across North America. · ...
2 weeks ago
Insight Global is seeking an Accounting Manager to manage a team of three for a large utility company in Houston. · Led a team responsible for general ledger accounting of holding companies. · ...
1 month ago
We're looking for a highly motivated and results-driven Strategic Account Manager to manage and expand relationships with our most strategic accounts. · Develop and maintain strong client relationships. · Align HappyFox solutions with client needs and objectives. · ...
1 week ago
We are currently in need of an Account Manager capable of developing relationships with clients while providing the best customer service in the industry. · The ideal candidate is a great communicator with previous experience working in a fast-paced environment., Effectively comm ...
1 month ago
We are looking for talented individuals to join our team at International SOS. As an Account Manager, you will work with assigned client accounts in the Central US market and globally. · ...
1 month ago
About the Accounting Manager role: Work directly with executive leadership in a high-visibility role within a growing real estate investment and development firm · Overview Of The Accounting Manager Role: · Oversee treasury functions including bank reconciliations, contribution/d ...
1 month ago
I'm recruiting for an Account Manager opportunity with a well-known metal solutions company headquartered in Houston... · ...
1 month ago
5k Ranch & Properties is seeking an experienced Accounting Manager with a strong background in real estate accounting to oversee financial operations across our ranch, land, and property portfolios. · ...
5 days ago
We are seeking a highly capable and dependable Accounting Manager to lead financial operations, · ensure accurate reporting, · and serve as a trusted partner to the President/CEO and the Neutrex team. · This is a full-time, · on-site role in our headquarters,<br.reporting directl ...
3 days ago
Houston, Texas · Accounting/Finance · Regular Full-Time · The Friedkin Group · 10% · Yes · 6389 · Job Description · Living Our Values · All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we mak ...
1 day ago