IT Service Management Analyst - Birmingham, AL

Only for registered members Birmingham, AL, United States

1 month ago

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Job summary

The IT Service Management Analyst is responsible for the strategy development,
operation and support of enterprise-wide service management functions and tools with a focus on improving customer satisfaction,
maximizing productivity,reducing cost,risk and touch points across the technology organization.

Responsibilities

  • ,
  • Analyze data for trends root cause and performance issues
    ,
  • SUPPORT nd enhance the Helix SQL server data mart
    ,
  • AUTHORIZE VENDORS APPROPRIATELY TO RESOLVE DAT ISSUES OR DISCUSS REQUIRERENTS

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