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    • Sr. Manager, HR Operations - San Francisco - LogicMonitor

    LogicMonitor
    LogicMonitor San Francisco

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    About LogicMonitor:

    We're a hyper-growth company that loves going to work and thinks you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.

    This position is based in San Francisco, CA. Our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration.

    We're proud to be an equal opportunity employer. We deeply care about our employees' well-being, fostering an environment where every individual is valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity.

    Sr. Manager, Employee Success (ES) Operations

    You'll lead global HR operations initiatives and manage a team responsible for maintaining our people systems and processes.

    Key Responsibilities:

    • Lead HR analytics and data reporting for Executive Leadership Team (ELT) and Board of Directors (BOD) presentations.
    • Manage and mentor the ES Ops team, including Coordinators and Specialists.
    • Oversee current HR systems, identify gaps and inefficiencies, and manage future HRIS changes and implementations.
    • Partner with HR Business Partners (HRBP) to configure customized Workday dashboards for each Executive Team member.
    • Audit and scrub all employee data to establish accurate reporting.
    • Collaborate with global HR, Finance, Payroll, IT, and internal stakeholders to improve Workday as LogicMonitor's primary people system.
    • Recommend best practices for optimal use of Workday and other HR systems based on business needs and growth plans.
    • Partner with Business Systems, Business Intelligence, and Security teams to enhance system integrations.
    • Guide the HR Ops team in creating reports and dashboards, and educate the broader LM team on available resources.
    • Participate in the ongoing design, testing, deployment, and maintenance of Workday configurations.
    • Troubleshoot and resolve production issues with exceptional customer service.
    • Consult with internal stakeholders to provide technology solutions that align with business needs and goals.
    • Provide support for Workday, researching and resolving complex issues and process flaws.
    • Assist HR teams with data analysis and system configuration for key events like talent assessments, promotions, and compensation changes.
    • Collaborate with IT to implement new or enhanced technology and manage system support (i.e. interfaces, outsourced vendor arrangements, system integration).
    • Develop and maintain user procedures, guidelines, training, and documentation.
    • Partner with Employee Relations (ER) Sr. Manager on HR compliance and policies (i.e. unemployment, bg checks, benefit laws, etc.).
    • Oversee the Global Mobility function.
    • Handle ad-hoc project requests as needed.

    What You'll Need:

    • 3–5 years of HRIS experience, including 1–2 years with Workday.
    • 3–5 years of people management experience.
    • Strong knowledge of best practices in HR technology to solve business problems and create innovative solutions.
    • Experience leading system implementations and project management.
    • Advanced spreadsheet skills with strong statistical, analytical, and problem-solving abilities.
    • Excellent written and verbal communication skills, including high-quality document and report preparation.
    • Ability to work independently and as a collaborative member of both business and global HR teams.
    • Proven ability to manage multiple high-priority tasks, adapt to shifting priorities, and meet deadlines.
    • Sound judgment, particularly in handling proprietary and confidential information.

    Estimated Salary: $120,000 - $180,000 per year

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