Plumbing-Customer Service Representative - Grand Rapids, MI, US
1 day ago

Job summary
We are seeking a Customer Service Representative to join our team. The successful candidate will provide excellent customer service to our customers via phone email online chat receive process and enter customer orders quotes accurately prepare manage close work orders project documentation assist with website customer issues create maintain job files order products track shipments resolve order related issues coordinate shipping material needs across departments address billing concerns escalate issues when necessary provide backup support for warehouse counter showroom stay current on product offerings features applications train others on department materials applications limitations maintain regular reliable attendance follow all safety guidelines.Job description
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