Catering Server - Richmond - Ideal - Flex work

    Ideal - Flex work
    Ideal - Flex work Richmond

    1 week ago

    Description

    Catering Server

    Ideal Talent Marketplace

    Overview

    Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.

    Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests' needs.

    Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet-style meals, ensuring that guests receive a high-quality dining experience that meets the event's standards.

    Responsibilities

    • Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.
    • Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event's style (plated, buffet, or passed service).
    • Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.
    • Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.
    • Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.
    • Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.
    • Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.
    • Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.
    • Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail.
    • Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines.

    Requirements

    • Passion for hospitality.
    • Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
    • Experience serving guests during large events.
    • Attention to cleanliness and safety.
    • Patience and a customer-oriented approach.
    • Excellent people skills with a friendly attitude.
    • Responsible, trustworthy, and team player qualities.
    • Physical ability and stamina to stand for long periods of time and carry/lift heavy items.
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