- This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider's orders.
- It also requires excellent customer service skills with patients, employees, and the public.
- The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.
- Individual must be organized, and be able to manage demanding workload with accuracy.
- Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
- Schedules diagnostic and imaging tests to be completed at PMG.
- Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
- Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.
- Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
- Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR).
- Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
- Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
- Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
- Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
- Ensures patients have proper medical clearance and pre-surgical testing as needed.
- Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
- Ensures completion of assessment for advance directive, including DNR when applicable.
- Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
- Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
- Assists other members of the department as needed.
- Other duties as assigned.
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Surgery Scheduler - Leawood, United States - Eye Care Partners Career Opportunities
Description
Job Description
Job DescriptionEyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-
The Surgery Scheduler must schedule office based and hospital procedures consistent with the patient's diagnosis and procedure request.
REQUIREMENTS
DUTIES AND RESPONSIBILITIES:
We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, paid maternity leave, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more
If you need assistance with this application, please contact Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.