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  • Night Auditor - Sedona - Lodging Dynamics

    Lodging Dynamics
    Lodging Dynamics Sedona

    6 days ago

    Default job background
    Full time Tourism / Travel / Hospitality
    Description

    Job Description

    Job Description

    Overall Responsibilities:

    The Night Auditor plays a vital role in ensuring guest satisfaction and revenue optimization through efficient coordination of hotel services. They work to provide a pleasant, professional, and attentive experience for guests during their stay.

    Key Duties and Responsibilities:

    • Coordinate guest reservations and check-ins/check-outs
    • Register guests into the hotel using up-selling techniques to maximize room rates
    • Handle confidential information with integrity and maintain accurate records
    • Answer and route calls, take messages, and respond to guest inquiries
    • Assist with sales and marketing efforts as directed by the General Manager
    • Offer wake-up calls and replenish continental breakfast as needed
    • Maintain common areas, perform laundry functions, and ensure guest payments are processed accurately
    • Provide exceptional customer service and resolve minor complaints
    • Complete daily paperwork, including cash handling and departmental accounting
    • Transmit and receive messages efficiently using various communication equipment
    • Promote a professional image at all times through appearance and dress
    • Familiarize yourself with company policies and procedures

    Position Requirements:

    • High school diploma or equivalent required; 1-3 months related experience and/or training preferred

    About Lodging Dynamics Hospitality Group:

    Lodging Dynamics Hospitality Group is a nationally recognized operator of premium-brand hotels, founded in 1991 in Provo, Utah. The company provides award-winning operating services for hotels throughout the United States and Hawaii, managing properties in Marriott, Hilton, Hyatt, and IHG brands. For more information, visit www.lodgingdynamics.com.

    Job Posted by ApplicantPro

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