- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Sr. Customer Service Representative - Burlington, United States - Actalent
Description
Qualifications•Prior experience in a customer service role or similar position
•Excellent verbal and written communication skills
•Strong problem-solving and decision-making abilities
•Ability to handle multiple tasks simultaneously and prioritize effectively
•Attention to detail and accuracy in data entry and documentation
•Proficiency in Microsoft Office Suite2 more itemsResponsibilities
•As a Customer Service Representative, you will be responsible for assisting customers with inquiries, resolving issues, and providing exceptional service
•You will communicate with customers via phone and email to answer questions, provide information, and address concerns
•Additionally, you will enter and maintain accurate customer information in the system, process policy changes, and collaborate with other team members to ensure customer satisfaction
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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