- Install, operate, and maintain MFD printer equipment to meet customer specifications.
- Diagnose and resolve technical issues, recommending solutions aligned with product and customer requirements.
- Conduct product assessments and technical analysis for implementations and enhancements.
- Deliver technical training and product briefings to customers, vendors, and internal teams.
- Act as the primary on-site representative for customer interactions and support.
- Manage service calls using multiple systems, ensuring compliance with SLA commitments.
- Maintain equipment performance within published specifications for electrical, mechanical, and print quality.
- Communicate effectively with customers regarding service status, estimated arrival times, and resolution updates.
- Provide guidance on product usage and features.
- Complete all service procedures and documentation before leaving the customer site.
- Track and report service data, including call status, parts usage, and inventory levels.
- Maintain a professional appearance and demeanor at all times.
- 2–5 years of experience in field service or customer support.
- Strong electro-mechanical aptitude.
- Proven experience servicing printers, imaging devices, or related hardware.
- Valid driver's license with an excellent driving record.
- Proficient in administrative tasks and computer systems.
- Ability to frequently lift up to 60 pounds. xhmxlyz
- High school diploma or GED required.
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*** US Citizens or Green Card holder *** · *** No C2C *** · *** W-2 Only *** · *** MUST have break/fix experience with MFD/office printers *** · Job Summary · Responsible for the installation, operation, maintenance, repair, and modification of MFD printer equipment. Serves as th ...
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Environmental Service Technician- Bronson Battle Creek, Variable Shift-PRN
Only for registered members
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. · Love Where You Work · Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go abov ...
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- Work in company
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Only for registered members
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Onsite Field Service Technician - Battle Creek - Revolution Technologies
Description
*** US Citizens or Green Card holder ***
*** No C2C ***
*** W-2 Only ***
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
*** MUST have break/fix experience with MFD/office printers ***
Job Summary
Responsible for the installation, operation, maintenance, repair, and modification of MFD printer equipment. Serves as the on-site technical expert, ensuring customer satisfaction through timely service delivery, troubleshooting, and training.
Key Responsibilities
Qualifications
Education
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