Academic Scheduling Coordinator - Long Beach, United States - California State University, Long Beach

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    Staff
    Description

    Job Summary

    Under the direction of the Assistant Registrar, this position will coordinate and perform a variety of administrative and technical duties in support of the daily operations of the Academic Scheduling Unit. Responsibilities include monitoring class scheduling by assisting campus partners with general operating procedures for class scheduling. This position will ensure proper use of tools such as Ad Astra by conducting class schedule building training for staff throughout campus. As a member of the Academic Scheduling Unit, this position will work collaboratively to update and maintain the course catalog and help to troubleshoot issues that arise. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

    Key Responsibilities

  • Coordinate class schedule development and maintenance activity- Assist campus regarding general operating procedures for class scheduling.
  • Update and maintain course catalog data, including requisites- Enter course change certifications and resolve questions/problems with Curriculum Office.
  • Work with Ad Astra program for classroom scheduling- Assist campus departments with assignment of classrooms using optimizer tool.
  • Coordinate processing and assignment of rooms for special events & maintenance- Responsibility for assignment of rooms for activities, testing and special events.
  • Support Student Records programs and activities, other duties as assigned- Work with Sr. Associate Registrar and Assistant Registrar to organize workload and other priorities for Academic Scheduling unit and Student Records department as a whole.
  • Knowledge Skills and Abilities

    Ability to analyze and implement changes in response to academic needs, and ensure efficiency and accuracy in implementing those changes, such as curriculum updates, requisite building and class scheduling processes. Ability to take appropriate initiative and to independently plan. organize, and coordinate multiple complex tasks and projects with accuracy and attention to detail under tight deadlines. Excellent customer service skills and ability to establish and maintain cooperative working relationships with an ethnically and culturally diverse population. Proven ability to analyze and evaluate customer needs and make recommendations for appropriate and responsive action. Ability to work well in a team environment with an emphasis on maintaining excellent working relationships, flexibility, and a willingness to be proactively involved in department initiatives.

    Proven ability to develop, organize and communicate complex information in both oral and written form. Possess skills to conduct training sessions. Experience in higher education setting and knowledge of course and events scheduling preferred. Ability to use software tools including Word and Excel. Experience with a Student Information System.Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.

    Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

    Education and Experience

  • Equivalent to four years of administrative support experience required.
  • Two years plus degree preferred.
  • Physical Summary

    Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

    Department

    Enrollment Services Student Records

    Classification

    Administrative Support Coordinator I

    Compensation

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

    Hiring Range: The hiring range for this position is $3,680 - $4,000 per month commensurate with candidate's education, experience, skills, and training.

    CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $5,783 per month.