- Actively monitor the status of assigned and supported operational systems and services.
- Actively monitor the approved tools for critical server error notifications
- Communicate with on-site O&S support for resolutions
- Respond to phone calls requesting production systems support and attempt to resolve the issue during the initial call.
- Provide timely status updates to ESC personnel in preparation for briefings
- Participate in Service Restoration meetings
- Ability to support a 24x7x365 operations center, Panama 6am-6pm
- Other duties as assigned
- Associates Degree plus eight years of relevant experience Operational experience with ServiceNow
- Experience in the Intelligence Community
- Exhibit excellent customer service, organizational and time management skills
- DoD 8140 (formerly M), IAT Level II: CCNA-Security; GICSP; GSEC; Security+ CE (within 6 months)
- Foundation level certification in ITILv3 or bridge course; Security+ is desired Knowledge, Skills and Abilities:
- Must have the ability to demonstrate strong business and organizational skills and have outstanding communication skills, both verbal and written
- Must be able to handle confidential information with discretion
- Must be detail oriented with the ability to manage multiple tasks
- Motivated self-starters
- Attention to detail Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL We participate in the E-Verify Employment Verification Program. Join our Talent Network
-
Intermediate PSOC Administrator
3 weeks ago
Chenega MIOS SBU Springfield, United StatesIntermediate PSOC Administrator - VA · Springfield, VA Join our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Intermediate PSOC Administrator · Clearance: TS/SCI · Location: Springfield, VA · FLSA Status: Exempt, Full Time, Regular · S ...
-
Junior PSOC Administrator
4 weeks ago
Chenega MIOS SBU Springfield, United StatesJunior PSOC Administrator - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS Company Job Title: Junior PSOC Administrator Clearance: TS/SCI Location: Springfield, VA FLSA Status: Exempt, Full Time, Regular Summary: PSOC Administrators pro ...
-
Intermediate PSOC Administrator
3 weeks ago
Chenega MIOS SBU Springfield, United StatesReq ID: 31163 · Summary · Intermediate PSOC Administrator (overnight) · Springfield, VA · Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's ...
-
Lead PSOC Administrator
4 weeks ago
Chenega MIOS SBU Springfield, United StatesLead PSOC Administrator - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS Company Job Title: Lead PSOC Administrator Clearance: TS/SCI Location: Springfield, VA FLSA Status: Exempt, Full Time, Regular Summary: PSOC Administrators provide ...
-
Intermediate Workflow Monitor
1 week ago
Chenega MIOS SBU Springfield, United StatesIntermediate Workflow Monitor - VA · Springfield, VA Join our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Intermediate Workflow Monitor · Clearance: TS/SCI · Location: Springfield, VA · FLSA Status: Exempt, Full Time, Regular · Summa ...
-
Workflow Monitor Manager- VA
2 weeks ago
Chenega MIOS SBU Springfield, United StatesWorkflow Monitor Manager- VA · Springfield, VA Join our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Workflow Monitor Manager · Clearance: TS/SCI · Location: Springfield, VA · FLSA Status: Exempt, Full Time, Regular · Summary: · PSOC ...
-
Senior Workflow Monitor
2 weeks ago
Chenega MIOS SBU Springfield, United StatesSenior Workflow Monitor - VA · Springfield, VA Join our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Senior Workflow Monitor · Clearance: TS/SCI · Location: Springfield, VA · FLSA Status: Exempt, Full Time, Regular · Summary: · PSOC A ...
-
Junior Workflow Monitor
2 weeks ago
Chenega MIOS SBU Springfield, United StatesJunior Workflow Monitor - VA · Springfield, VA Join our Talent Network · Chenega Agile Real-Time Solutions (CARS) · C-CARS · Company Job Title: Junior Workflow Monitor · Clearance: TS/SCI · Location: Springfield, VA · FLSA Status: Exempt, Full Time, Regular · Summary: · PSOC A ...
Senior PSOC Administrator - Springfield, United States - Chenega MIOS SBU
Description
Senior PSOC Administrator - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS Company Job Title:
Senior PSOC
Administrator Clearance:
TS/SCI Location: Springfield, VA FLSA Status: Exempt, Full Time,
Regular Summary:
PSOC Administrators provide 24x7x365 monitoring services of the customer IT enabled Mission Services and operational infrastructure. This position is contingent upon contract award and government funding of the program.
Duties and Responsibilities:
Supervisory Responsibilities:
No
Minimum Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
8140/8570 certification:
Security +