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Director of Operations - Morgantown, United States - Little Caesars
Description
JOB SUMMARY:
Oversee restaurant operations for all assigned restaurants including financial performance, product
production, product quality, customer service standards, inventory, personnel, sales, and marketing for each area. Ensure all restaurants are operated within operational guidelines established by 4FLC Partners, LP.
ESSENTIAL FUNCTIONS:
Oversee and manage areas of each restaurant and make final decisions on matters of importance.
Manage each area's P&L to optimize manageable profit and labor
Ensure that all company standards and routines are incorporated into the day-to-day operations of each restaurant
Responsible for the development and achievement of each restaurant's business plan by working with each District Manager.
Ensure guest service in all areas in each restaurant meets company standards.
Organize and implement local restaurant marketing in each restaurant as well as regional and national marketing promotions to increase restaurant sales.
Staff, train and develop district supervisors through orientation, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
Expected to exercise good judgment in decision-making and reporting issues to the VP.Perform other duties and responsibilities as requested by 4FLC Partners, LP.
Responsible for hiring and terminating all management staffing within all state/federal guidelines.
As needed support the development of new stores
Nature & Scope
Manage the operation of each assigned area through the development and growth of staff, sales and profitability to meet goals established in each area's business plan.
Assist in the success of each restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
Maintain a positive working relationship with each restaurant to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
Qualification Standards:
Minimum of five to seven years of restaurant management experience required. High School diploma or equivalent required. Must be able to manage and provide leadership to multiple locations assigned by 4FLC Partners, LP. Must have a sense of urgency and the ability to motivate others to perform. Qualified candidates must have excellent customer service and employee relation skills.
Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast paced environment.
Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
Must be able to perform all functions required of any job in the restaurant; travel to various meetings/seminars as called for by the ownership group.
Interact with the public and co-workers constantly during shifts.Must have the ability to work with various people, ages, circumstances and be called upon to meet the highest values and standards.
Must be able to work in and out of different temperature ranges. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.Perform other duties and responsibilities as requested by supervisors.
Brand:
Little Caesars Pizza
Address: 116 Shannon Drive Morgantown, WV
Property Description:
Corporate - Little Caesars
Property Number:
TAG000000
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