Host Hostess - Bainbridge Island, United States - Doc's Marina Grill

Doc's Marina Grill Bainbridge Island, United States

3 days ago

Description

The Host/Hostess is responsible for providing a warm welcome to Doc's guests, managing the phone lines, receiving and distributing take out orders, and escorting customers to their preferred dining areas, providing menus and silverware before communicating with service staff to ensure all parties are greeted in a timely manner.

We do our best to cater to our local community and those who require extra attention.

Job Requirements:

Good physical condition to walk and stand during entire shift
Strong organizational skills with the ability to monitor all dining areas
Excellent communication skills via phone and in person with team members and guests
Demonstrable customer service skills
Experience managing reservations and a waitlist
Knowledge of health and safety regulations
Understanding of restaurant etiquette

Job Responsibilities

greeting and seating of guests
managing reservations and the waitlist, controlling the flow of business
knowledge of all opentable functions
fulfill take out orders accurately including the collection of payment
complete knowledge of restaurant offerings
immediately report incidents of guest dissatisfaction, accidents, etc. to management
check in service team members upon arrival and assist throughout shift
sanitize high touch surfaces regularly
complete bathroom checks every 30 minutes
help maintain quality, cleanliness and service standards

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