Account Manager - Katy, United States - Bold Business

    Bold Business
    Bold Business Katy, United States

    2 weeks ago

    Bold Business background
    Description
    Job Description

    Job Description

    We are searching for a Account Manager to join our fun, fast-paced, growing team and take on full responsibility for converting sales leads into customers.

    As an Account Manager, you'll be directly responsible for the preservation and expansion of our customer base. You will work closely with the sales team to ensure that our company's sales goals are met.


    The ideal candidate will be experienced in sales with staffing for BPO, office support, IT, data entry, finance, marketing, and/or customer service roles.

    We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

    Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.


    If you are a bright, energetic professional who is confident, outgoing, and relentlessly persistent in making things happen — this challenge is for you.

    Responsibilities
    Contact prospective customers by both telephone and email
    Market Research to develop warm leads
    Vet lead list for warm and cold leads
    Identify prospects that fit the target demographic
    Use product knowledge to showcase the solutions that our company can offer to prospects
    Upsell additional products as the need arises
    Use database, CRM, or other software to track progress with new prospects
    Report weekly sales goals and objectives to regional leaders
    Negotiate agreements and prices with customers
    Respond to complaints and resolve issues to the customer's satisfaction and maintain the company's reputation
    Maintain contact with existing clients to provide professional after-sales support, make sure they are satisfied, and request referrals

    Why we think this job is great
    Very competitive pay (plus bonuses & company benefits)
    It's a full-time 100% remote position where you'll work from home
    You'll have the resources you need to learn, lead, and deliver results
    You'll work directly with our marketing team and executives who have over 25 years of experience and $7B in client solutions
    Qualifications

    5+ years of experience in sales with staffing for BPO, office support, IT, data entry, finance, marketing, and/or customer service roles.

    Strong verbal and written communication skills
    Ability to build and maintain relationships with potential clients
    Knowledge of sales techniques and strategies
    Strong problem-solving and negotiation skills
    Time management and organizational skills
    Ability to work independently and as part of a team
    Flexibility and adaptability to change
    Networking aptitude
    Fearless attitude and a hunter mentality
    Bachelor's degree in business or a related field
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