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- Greet clients and visitors in a friendly and professional manner, both in person and over the phone, using English and Spanish
- Manage incoming calls, route them to appropriate staff members, and take messages when necessary, ensuring prompt and courteous service
- Schedule client appointments, consultations, and meetings for attorneys and legal staff, coordinating availability and managing calendars efficiently
- Confirm appointments and follow up with clients to ensure timely attendance and rescheduling when needed
- Assist clients with inquiries regarding appointments, case updates, and general information about the firm's services, assisting in both languages as needed
- Direct clients to appropriate resources or staff members for further assistance, ensuring their needs are addressed promptly and professionally
- Receive and distribute incoming mail, packages, and faxes, ensuring timely delivery to the appropriate recipients
- Assist with basic document preparation, such as photocopying, scanning, and filing, to support attorneys and legal staff in their daily tasks
- Provide interpretation and translation services
- Maintain the cleanliness and organization of the reception area and common areas, ensuring a professional and welcoming environment for clients and visitors
- Monitor and replenish office supplies, including stationery, refreshments, and promotional materials, to support daily operations
- A Bachelor's degree from a four-year university preferred
- Previous experience in a customer service or administrative role, preferably in a legal or professional services environment
- Fluency in both written and spoken English and Spanish
- Excellent communication skills and customer service orientation, with the ability to interact professionally with clients and colleagues
- Basic knowledge of office procedures and equipment, including telephone systems, copiers, and fax machines
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively
- Proficiency in using Microsoft Office Suite and other common software applications for data entry and basic document processing
- Ability to maintain confidentiality and handle sensitive information with discretion
Legal Receptionist - Falls Church, United States - ROCS Grad Staffing
Description
Why You Want To Work Here
Great opportunity to join a well-respected law firm in the DC metro area. The Legal Secretary serves as the first point of contact for clients, attorneys, and visitors, providing administrative support and facilitating communication in English and Spanish. This entry-level position plays a crucial role in ensuring smooth operations within the law firm.
Responsibilities of the Legal Receptionist (Bilingual)
Qualifications of the Legal Receptionist (Bilingual)