Senior Financial Analyst, Retention - Tallahassee - Go To Services

    Go To Services
    Go To Services Tallahassee

    3 days ago

    Description

    As a Senior Financial Analyst, Retention at GoTo you will empower customers and colleagues to achieve more by leveraging intelligent automation and AI tools. Our Customer Care & Success team is passionate about making IT easy using secure connections and problem-solving solutions.

    Your day-to-day tasks will include forecasting renewal rates with high precision providing forward-looking analysis for financial planning and strategic decision-making. You will analyze retention metrics trends for designated SaaS product lines delivering timely actionable insights collaborating with stakeholders across teams management levels.

    • Forecasting: Own the end-to-end renewal forecasting process architect validate forecast models for churn renewal rates retention outcomes
    • Retention Trend Analysis: Analyze retention metrics trends deliver timely actionable insights collaborate stakeholders
    • Proactive Insights: Conduct deep-dive variance analysis identify root causes behind retention performance vs targets anticipate next logical questions proactively deliver recommendations influencing business strategies

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