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Sales Support Specialist
1 week ago
Cascade Innovations Jefferson City, United StatesWe are looking for a forward-thinking and motivated Sales Support Specialist in full-time for a long-term position within direct placement. This is a dynamic and well-established company in the automotive industry located in the 28259 Bremen area, which also fulfills individual c ...
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Child and Family Support Specialist
2 weeks ago
Orion Family Services, Inc. Jefferson, United StatesChild and Family Support Specialist · Do you like to play with kids, and want to help families in their healing journey? Orion is currently seeking individuals to join our Community Services Program. Services are focused on youth and their families, and are provided in home or in ...
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Economic Support Specialist I
5 days ago
Jefferson County, WI Jefferson, United States_**Economic Support Specialist I **_ · - **Explore. Thrive. Belong.**_ · - Jefferson County is the Heart of the Heartland. We offer the best of Wisconsin living with safe, family oriented, vibrant business and civic communities surrounded by picturesque farmland. Jefferson County ...
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operations support specialist
1 week ago
FCS Financial Jefferson City, United StatesOPERATIONS SUPPORT SPECIALIST · JEFFERSON CITY, MO · At FCS Financial, part of the nationwide Farm Credit System, we are looking for an Operations Support Specialist to join our team at our Central Office in Jefferson City At FCS, we seek individuals who are career minded and h ...
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community support specialist
3 weeks ago
Burrell Behavioral Health Jefferson City, MO , USA, United StatesJob Description: · Job Title: Community Support Specialist · Location: Jefferson City, Missouri · Department: Preferred Family Healthcare - Substance Use Disorders · Time Type: Full Time · Job Summary: · Are you a passionate and dedicated mental health professional looking to mak ...
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Operations Support Specialist
3 weeks ago
FCS Financial Jefferson City, United StatesJob Description · Job DescriptionDescription/Job Summary · Take the next step in your career with FCS Financial, part of the nationwide Farm Credit System, and act on this opportunity to join our top quality agricultural lending institution FCS is seeking a customer focused, frie ...
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Bankcard Customer Support Specialist
3 days ago
Central Bank Jefferson City, United States Full time - RegularJob Description · Service our customers and provide support to Central Bancompany employees, while rotating into various duties and assignments as needed. · Provide customer service via telephone and email concerning consumer credit cards, small business credit cards, and debit ...
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Community Support Specialist
2 weeks ago
Compass Health Network Jefferson City, United StatesDue to rapid expansion in all of our clinics, we are offering a $1500 sign-on bonus for Community Support Specialist positions; additional $500 sign-on bonus for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and n ...
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Operations Support Specialist
1 day ago
FCS Financial Jefferson City, MO, United StatesTake the next step in your career with FCS Financial, part of the nationwide Farm Credit System, and act on this opportunity to join our top quality agricultural lending institution FCS is seeking a customer focused, friendly, accurate, and detail-oriented individual to join our ...
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Operations Support Specialist
3 weeks ago
Farm Credit Jefferson City, United StatesTake the next step in your career with FCS Financial, part of the nationwide Farm Credit System, and act on this opportunity to join our top quality agricultural lending institution FCS is seeking a customer focused, friendly, accurate, and detail-oriented individual to join our ...
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Operations Support Specialist
2 weeks ago
FCS Financial Jefferson City, United StatesTake the next step in your career with FCS Financial, part of the nationwide Farm Credit System, and act on this opportunity to join our top quality agricultural lending institution FCS is seeking a customer focused, friendly, accurate, and detail-oriented individual to join our ...
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Sales support specialist
1 week ago
Crimson Solutions Centertown, United StatesWe - the WWK Insurance Group - are one of the most traditional and innovative companies in the German insurance industry. We are a financially strong and growing, independent and modern financial service provider, which is one of the market leaders in the field of unit-linked lif ...
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Operations Support Specialist
6 days ago
FCS Financial Jefferson City, United States Permanent/Job Summary · Take the next step in your career with FCS Financial, part of the nationwide Farm Credit System, and act on this opportunity to join our top quality agricultural lending institution FCS is seeking a customer focused, friendly, accurate, and detail-oriented individu ...
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Program Support Specialist
4 days ago
State of Missouri Jefferson City, United StatesJob Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101. · Why you'll love this position: · The Office of Data System Management is responsible for the development and implementation of the Missouri Comprehensive Data System (MCDS) which will i ...
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CPX Technical Support, Specialist
1 week ago
Vestas Jefferson City, United StatesPerform and Report out on Audit Findings for Onsite Tasks to include, Receiving, NCR creation and documentation, MCC completion, Commissioning completion. Join technical meetings with the customer / BOP to represent Vestas from the field perspective Technical Support, Technical, ...
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CPX Technical Support, Specialist
2 weeks ago
Vestas Jefferson City, United StatesSpecialist | Full-Time | Field Operations · Job Title: Construction Technical Support Specialist · Location(s); The Construction Technical Support, Specialist Auditor will be expected to work 25% remote and 75% in the field on construction projects. · Job Description: · The C ...
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CPX Technical Support, Specialist
1 week ago
Vestas Jefferson City, United StatesSpecialist Full-Time Field Operations · Job Title: Construction Technical Support Specialist · Location(s); The Construction Technical Support, Specialist Auditor will be expected to work 25% remote and 75% in the field on construction projects. · Job Description: · The Constr ...
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Merchant Services Support Specialist
2 weeks ago
Central Bancompany Jefferson City, United StatesMaintain a strong knowledge of business credit, deposit and cash management products and services. · Provide merchant customer service support for Central Bank and Holding Company banks and handle oral and written communications that deal with day to day issues. This includes new ...
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Housing Support Specialist-Live In
2 days ago
Mo Newhorizons Jefferson City, United StatesHousing Support Specialist-Live In · Jefferson City Description · We have an immediate opening for a full time live In Housing Support Specialist to provide residential support for disabled individuals served by the Residential Program team in Jefferson City, which provides ser ...
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Academic Records Support Specialist
3 weeks ago
Lincoln University Jefferson City, United StatesPurpose: · To handle public inquiries, review, and route incoming correspondence, manage other front office duties, assist the faculty with the curriculum change process, and work with the Athletics division on NCAA eligibility requirements. · Essential Job Functions: · Duties a ...
Bankcard Customer Support Specialist - Jefferson City, United States - Central Bancompany
Description
Service our customers and provide support to Central Bancompany employees, while rotating into various duties and assignments as needed.
Provide customer service via telephone and email concerning consumer credit cards, small business credit cards, and debit cards, while exhibiting our legendary service standards.
Answer questions and provide solutions to problems.
Handle internal and external customer issues and questions, work on some special projects or research customers' requests as needed.
The contact with customer and employees will include phone, email, and some in person.
Maintain a high level of competency and handle all request, which may be via multiple electronic systems.
Respond to account inquiries, able to answer questions about accounts, products and services.
Have an understanding of our rates, special promotions, and all products in bankcard.
Answer telephone calls as they come in.
Effectively communicate and actively listen to internal and external customers to determine their needs.
Answer questions and solve problems.
Understand and maintain department files and keeps an organized work area.
Regularly complete training sessions to increase knowledge about the bank and the financial services industry.
Keep accurate CRM record of all customer contact.
Complete special projects as assigned.
Make decisions by following specific department and bank procedures.
Has authority to make a decision benefiting the customer and not jeopardize the department or bank (i.e. refunding service charges).
Assignment, review, and approval of work may come in written or verbal form from the following sources: The Bankcard Director, Manager(s), or Supervisor(s).
Take time to bring concerns to internal meetings and able to communicate effectively with co-workers and manager.
Have contact with every area of bankcard, and all our affiliates.
Utilize resources to gain information and assist in solving a problem; seeks help to answer questions concerning their department, or to refer a customer to an area for additional services.
Responsible for compliance with all banking regulations, which are applicable to the job.
Other duties as assigned.