Account Specialist - Parsippany

Only for registered members Parsippany, United States

6 days ago

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Full time $52,000 - $71,500 (USD)
+ Provide the highest level of customer service to internal and external GAF customers with respect to all aspects of the Commercial order process including order placement, order management, jobsite planning, customer and plant follow-up. Maintain solid interdepartmental and customer relationships by addressing questions and concerns with efficiency accuracy and professionalism.+ Act as the point of contact for assigned commercial business accounts in regards to managing all aspects of the order management process+ Communicate provide supporting information and education for alternative choices or products to customers+, Develop reports as necessary or upon request+ Ensure customer satisfaction by providing timely communication both verbally written regarding shipping status updates delays follow up alternative products+
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