- Manages top major accounts and serves as primary contact for assigned account partners
- Provides support to the sales team, motivating and mentoring staff to hit goals and produce successful materials
- Works cross-functionally to develop processes and materials, coordinate events, and provide support to colleagues and partners
- Maintains outbound communication and daily contact with key decision makers
- Reports on sales numbers, escalations, forecasting and other key metrics
- Stays up to date on product knowledge to provide guidance to partners
- Identifies areas for process improvements and serves as lead resource for existing team members
- Knowledge of account strategies and sales tactics
- Ability to situationally adapt, creatively problem solve, and understand new technologies
- Ability to effectively present key materials, negotiate with partners, and build strong interpersonal relationships
- Knowledge of sales processes and procedures
- Ability to prioritize multiple projects concurrently and cross-functionally
- Proficient in Microsoft Office
- Bachelor's degree required in related field or equivalent business experience
- Preferred: 8+ years of relevant experience
- Remote/Hybrid/Onsite depending on location
- 25-50% travel may be required
Account Director - Tampa, United States - ConnectWise
Description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise
_ Account Director _
General Summary:
The Account Director is responsible for overseeing projects and nurturing relationships with top major account partners. This role provides support to the Sales team by working cross-functionally to meet strategic objectives, complete routine health checks, and build relationships with internal and external stakeholders.
Essential Duties and Responsibilities:
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational/Vocational/Previous Experience Recommendations:
Working Conditions:
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job.Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at or