Supervisor, Contact Center Service - Illinois

Only for registered members Illinois, United States

1 week ago

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Job Summary

We re building a world of health around every individual — shaping a more connected convenient and compassionate health experience. At CVS Health you ll be surrounded by passionate colleagues who care deeply innovate with purpose hold ourselves accountable and prioritize safety and quality in everything we do.

Responsibilities

  • Supervise a team and responsible for performance management and providing feedback in collaboration with the manager of the team
  • Provide daily direction and communication to advocates to ensure patient calls are answered in a timely efficient and knowledgeable manner

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